Unit Manager, Legal Claims Support
2 months ago
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**À propos du poste***
This position is responsible for managing the Legal Assistants, Law Clerks and the Administrative Support Team and provides operational expertise in activities relating to the operations of the Legal Department, Claims. Maintain effective communication with their team and ensure they are informed of new process, workflows and updates within the team. Manage the department by monitoring goals and objectives; evaluate performance and hold regular meetings to keep their team informed and manage their performance. Recruit and select qualified employees and ensure successful onboarding. Provide and coordinate training, coaching, mentoring and development opportunities for their team.
We’re looking for an experienced people manager to join our Legal Claims team as **Unit Manager, Legal Claims Support**. In this role, you’ll oversee the career development, engagement, and day-to-day activities of a dynamic group of Legal Assistants, Law Clerks and Administrative Support team members.
This is a permanent, full-time opportunity available in** Toronto or Mississauga.**
**What you’ll do here**:
- Oversee the day-to-day responsibilities of the Law Clerks, Legal Assistants and Administrative Support members.
- Establish and communicate clear performance objectives for your team and continually measuring the progress on the attainment of these objectives.
- Ensure a high level of employee engagement by continually monitoring overall engagement and creating and executing engagement action plans.
- Assessing the strengths and areas of opportunity for your team and putting forth recommendations for improvement.
- Providing regular and ongoing feedback, mentoring and coaching to your team.
- Identifying key talent and providing ongoing developmental opportunities for the optimization and engagement of our key talent.
- Leading the recruitment process, including but not limited to, the interview and selection process and the onboarding of new employees.
- Facilitate regular team meetings, one-on-ones and huddles to ensure the two-way flow of information.
- Driving change while maintaining effective communication to ensure your team is informed of new initiatives, processes and/or workflows.
- Plan and implement office systems, as well as organize office operations and procedures.
- Participate on project-based tasks as assigned by Claims Manager, Director and/or VP Legal Claims.
- Compile and analyze statistics and reports while monitoring and predicting legal trends.
**What you bring to the table**:
- A university degree or college diploma
- Experience as a people leader within a legal environment.
- Proven project management skills, where you have planned, led, and successfully executed projects.
- Experience implementing and driving change by encouraging innovative thinking and changes in an operation.
- Experience driving change within a team by helping team members understand and adapt to the change while providing mobilization during challenging periods and energizing everyone towards the common goal.
- Experience leading a large team including establishing and measuring performance, providing open and honest feedback and maintaining employee engagement.
- An approach to leadership which includes being open and honest, caring for people, driving change, and taking accountability.
**Ce que nous offrons***
En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:
- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémenta
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