Unit Claims Manager
2 weeks ago
From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.
In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.
**About the role**
We’re looking for a **Unit Claims Manager, Commercial Auto** for our office located in Mississauga
As a **Unit Claims Manager, Commercial Auto**, your work will have a big impact as you will be responsible for providing leadership and technical expertise to a team of claims professionals. You and your team will be accountable for providing quality service, completing work processes effectively and efficiently, and continuously identifying areas of improvement.
**What you’ll do here**:
- Provide leadership and manage team operations to achieve Intact’s key business objectives
- Select, lead, mentor, manage performance and develop staff
- Act in a consultative and advisory capacity on liability determination, investigation, policy interpretation, settlement negotiation and reserve establishment for claims
- Resolve complex claims related issues and/or escalated problems
- Support Ontario Claims System Administration team & Auto Facility adjusters as required
- Be a team player supporting needs of other Commercial & Operations teams
- Identify and recommend changes to policies and/or processes to improve business results and maintain competitiveness
**What you bring to the table**:
- Minimum 1-2 years of experience at supervisory/managerial level preferred
- Ongoing commitment to self-development
- Strong technical skills in auto or commercial auto claims (preferred)
- Leadership skills including ability to motivate and coach staff to deliver results
- Strong communication and customer service skills
- Experience working in a contact centre environment would be an asset
- University degree/College diploma preferred
Posting expires February 2nd, 2023
LI-Hybrid #LI-SW1
**What we offer**
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
**We are an equal opportunity employer**
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
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