Bilingual Administrative Support

2 weeks ago

Cornwall, Canada The Children’s Aid Society of the United Counties of Stormont, Dundas & Glengarry Full time

_**The Children’s Aid Society of the United Counties of Stormont, Dundas & Glengarry is committed to becoming allies with First Nations, Inuit and Métis communities; those of African-Canadian/Black heritage; other racially marginalized and LGBTQ2S+ persons, through our Truth and Reconciliation commitments, our ongoing ‘Diversity, Equity and Inclusivity’ work and anti-racism/anti-oppression education.**_

**Competition #03-23 - BILINGUAL Administrative Support**

**MAJOR JOB RESPONSIBILITIES**:

- Have a solid understanding of the overall organization as well as departmental functions to best support their teams
- Collaborate as part of the escalation process to respond to the receptionist when assistance locating an employee is required, this includes but is not limited to telephone calls, walk-in referrals, and inquiries from the public
- Use effective tools to schedule, reschedule, and/or cancel meetings (internally and externally with community partners) and track participant responses and to notify participants of the meeting status in a timely manner
- Communicate with youth, families, or community partners as needed
- Understand and navigate all information systems (Such as CPIN, SOR-RL, etc.) as related to their role and use them accurately, timely, and efficiently to support in administrative tasks
- Assist in the collection, preparation, and organization of materials for case management, disclosures, adoption assessments, audits, reports, or court related materials
- Compose, review/edit and format letters/documents/memos in both official languages prior to processing for signatures
- Ensure electronic communication and uploads adhere to Part X legislation
- Attend meetings to record/distribute accurate, concise, and timely minutes, including but not limited to department meetings, family meetings as needed
- Provide support to committees by completing administrative tasks such as: organizing, scheduling meetings, assisting with financial purchases, and recording/distributing accurate, concise, and timely minutes
- Assemble outgoing mail for employees and ensure they are ready for posting
- Manage the Volunteer Driver portfolio, including but not limited to drive requests
- Support the Foster Parents’ portfolio by tracking training and updating the list of Foster Parents’ availability
- Contribute to the development of Agency processes, procedures and forms as required
- Provide coverage at reception when receptionist and back-up receptionist are unavailable
- In exceptional circumstances, the legal administrative support could be called upon to assist Administrative Support colleagues.
- Carry out other duties which may from time to time be assigned by their supervisor

**KNOWLEDGE AND SKILLS REQUIRED**
- Responsive to the knowledge and understanding of the culture, history and current oppressions experienced by marginalized communities and communities that are overrepresented in the child welfare system, including but not limited to, Indigenous, racialized and the 2SLGBTQ+ communities.
- Demonstrates effective time management skills, task prioritization, ability to meet deadlines, high attention to detail, and critical thinking
- Knowledge of the Family Court Rules and Family Court proceedings, as well as administrative proceedings.
- Demonstrates the ability to take initiative and is solution focused in creative ways
- Ability to receive feedback, collaborate effectively with peers, community partners and other professionals
- Demonstrated ability to communicate both written and verbal in a clear, concise manner in both official languages
- Provide a high level of customer service to their department, employees, and community partners
- Maintain a high level of confidentiality as per Part X and Agency policies

**REQUIRED QUALIFICATIONS**:

- High School Diploma (Grade 12) minimum - preferably a college diploma relevant to the position.
- Previous work experience in administration and/or family law (3 to 5 years)
- Ability to communicate fluently in both official languages is essential
- Proven ability to work under pressure and ability to be flexible
- Must possess a valid driver’s licence and own vehicle
- Excellent computer literacy, including Microsoft Office 365 (Outlook calendars, Excel, Word, PowerPoint, etc.) and Adobe
- All applicants must have a Canadian Social Insurance Number; this is a job requirement

**SALARY**:
Salary range $47,558 - $60,903, commensurate with education and experience
- opportunities
- We thank all interested applicants; however, only qualified applicants will be contacted for an interview._

**Job Types**: Full-time, Permanent

**Salary**: $47,558.00-$60,903.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**

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