Front Desk Agent

6 months ago


Calgary, Canada rnr Wellness Spa Full time

**Job Summary**

At rnr Wellness Spa, we take pride in creating luxury spa experiences for all of our guests. We do this by maintaining an environment filled with team members who are motivated, passionate, and are team players

rnr's core values are based on building relationships, trust and integrity, and personal wellness.

We are looking for an energetic, motivated, and responsible Guest Experience Agent who has the ability to use their authentic charm to create memorable experiences for our spa guests to join our rnr Wellness team If you have a flexible schedule and are passionate about what you do, this might be the position for you

This job will require you to work at both of our locations at rnr Wellness Fairmont Palliser and rnr Wellness Hotel Le Germain.

**Qualifications and Skills**
- Ability to make one on one connections with your guest on the phone and in-person
- Booking software experience (asset but not a requirement)
- Data input
- Positive attitude
- Exceptional customer service skills
- Ensuring the spa looks and feels amazing at all times
- Interpersonal skills that add value to guests and to your team
- Accuracy in checking guests in and out
- Processing payments
- Sales experience (asset but not a requirement)
- Team player
- Self-motivated and disciplined
- Leadership skills
- Weekday shift schedule is 4PM-9PM
- Sat & Sun schedule is 8-4pm and 4-9pm

**Your Future at rnr Wellness Spa**

Everyone loves to feel supported. We want you to succeed in your position, so we set you up for success At rnr Wellness we want you to be the best version of you, so we take learning and development seriously. There are lots of opportunities to grow and thrive within the company.

**How to Make Your Application Stand Out**

**Extra Perks**

Staff Discounts, Family/Friends Discounts, Subsidized Gym Membership, Partner Discounts, Cost Shared Benefits, Referral Bonuses, Team Training, Retail Commission

**Job Type**: Part-time

**Salary**: From $17.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Store discount
- Vision care
- Wellness program

Schedule:

- Day shift
- Holidays
- Night shift
- Weekends as needed

**Experience**:

- Customer service: 2 years (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)


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