Hotel Front Desk Agent

3 weeks ago


Calgary, Canada Hyatt Place Calgary Airport Full time

We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Reporting to the Front Office Manager the Hotel Front Desk Agent will be required to provide exceptional customer service at all times, perform basic front desk duties such as answering hotel phone and completing check in and out procedure and also assist with serving the guest at the bar/restaurant as needed.

Adhere to front desk policies and procedures, managing reservations and providing information about rooms, rates and amenities, driving hotel shuttle as needed

Hotel Front desk experience is a must

Knowledge with Micros/ Opera PMS is considered an asset

Must be flexible and willing to work weekends/ weekdays, 7am -330pm and 3pm-11.30pm shift including STAT Holidays and 2 overnight /night audit shift

Must be able to obtain Proserve Certification.

**Job Types**: Full-time, Permanent

**Salary**: $16.25 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Calgary, AB T2E7Y5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hotel & Accommodations Guest Services Staff: 1 year (required)
- customer service: 1 year (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person



  • Calgary, Canada Super 8 Calgary Airport Full time

    Super 8 Calgary Airport is hiring Hotel Front Desk Agent. - Perform all check-in and check-out tasks. Taking, cancelling, and changing room reservation requests - Welcome guests upon their arrival and assign rooms. - Investigating and resolving customer complaints or questions - Processing guest departures including calculating changes and receiving...

  • Front Desk Agent

    3 months ago


    Calgary, Canada Carriage House Hotel Full time

    **Job Summary** Our Front Desk Agents are responsible for providing exceptional customer service to our guests and create a lasting positive impression on each guest. The Front Desk Agent role is extremely important because you are the first impression to each of our guests. This role will report directly to the Front Office Management Team. **Essential...

  • Front Desk Agent

    7 months ago


    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...

  • Front Desk Agent

    5 months ago


    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...

  • Front Desk Agent

    3 days ago


    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...

  • Front Desk Agent

    4 months ago


    Calgary, Canada Holiday Inn Express Airport Calgary Full time

    We are currently looking for a Front Desk Agent to join our team. As a Front Desk Agent, you’ll be responsible for providing the highest level of service possible in an efficient, courteous and professional manner. **Responsibilities**: Key responsibilities of a Front Desk Agent include: - Checking guests in and out of the hotel in a efficient, courteous...

  • Front Desk Agent

    5 days ago


    Calgary, Canada Holiday Inn Express Airport Calgary Full time

    We are currently looking for a Front Desk Agent to join our team. As a Front Desk Agent, you’ll be responsible for providing the highest level of service possible in an efficient, courteous and professional manner. **Responsibilities**: Key responsibilities of a Front Desk Agent include: - Checking guests in and out of the hotel in a efficient, courteous...

  • Front Desk Agent

    1 day ago


    Calgary, Canada Hotel Arts Group Full time

    **Hotel Arts** is currently seeking energetic and passionate guest service professionals to join our **Front Desk Team!** Are you ready to spoil our guests and ensure that they have not only a pleasant but exceptional stay in Calgary? Join our team today! Members of our **Front Desk Team** can look forward to performing the following tasks: - Attend to all...

  • Front Desk Agent

    2 weeks ago


    Calgary, Canada Hotel Arts Group Full time

    **Hotel Arts** is currently seeking energetic and passionate guest service professionals to join our **Front Desk Team!** Are you ready to spoil our guests and ensure that they have not only a pleasant but exceptional stay in Calgary? Join our team today! **Job Details**: - Job Type: Full time - Schedule: Flexible schedule is essential. Must be available...

  • Front Desk Agent

    5 days ago


    Calgary, Canada Hotel Arts Group Full time

    **Hotel Arts** is currently seeking energetic and passionate guest service professionals to join our **Front Desk Team!** Are you ready to spoil our guests and ensure that they have not only a pleasant but exceptional stay in Calgary? Join our team today! **Job Details**: - Job Type: Full time - Schedule: Flexible schedule is essential. Must be available...

  • Front Desk Agent

    2 months ago


    Calgary, Canada Days Inn Calgary NW Full time

    The Front Desk Agent is the first point of contact for guests, ensuring a seamless check-in and check-out process while providing exceptional customer service. **Key Responsibilities**: - Greet and assist guests with check-in, check-out, and inquiries. - Manage reservations, updates, and special requests using the hotel’s property management system. -...

  • Front Desk Agent

    4 months ago


    Calgary, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team at the Westin Calgary Airport!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very...

  • Front Desk Agent

    3 months ago


    Calgary, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team at the Westin Calgary Airport!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very...

  • Front Desk Agent

    6 days ago


    Calgary, Canada Travelodge by Wyndham Calgary South Full time

    Travelodge Calgary South is currently seeking energetic and passionate guest service professional to join our Front Desk Team. A Hotel front desk night clerk needs to possess a friendly and welcoming attitude, and be able to multitask in a busy environment. Front desk agents are responsible for: - Run audit and balance accounts at end of day. - Welcome...

  • Front Desk Agent

    3 months ago


    Calgary, Canada Hotel Arts Group Full time

    **Hotel Arts** is currently seeking energetic and passionate guest service professionals to join our **Front Desk Team!** Are you ready to spoil our guests and ensure that they have not only a pleasant but exceptional stay in Calgary? Join our team today! **Job Details**: - Job Type: Full time - Schedule: Flexible schedule is essential. Must be available...

  • Front Desk Agent

    5 months ago


    Calgary, Canada Wyndham Hotels & Resorts Full time

    The franchised Wingate by Wyndham location in Calgary, Alberta is seeking a Front Desk Agent (Franchise) to join its team at the Wingate by Wyndham Calgary Airport. **The Role**: A Front Desk Agent plays a critical role in a hotel’s operations, as they are often the first point of contact for guests. Their responsibilities encompass a wide range of duties...

  • Front Desk Agent

    4 weeks ago


    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...

  • Front Desk Agent

    4 months ago


    Calgary, Canada Staybridge Suites Calgary Airport Full time

    The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. -...

  • Front Desk Trainer

    7 months ago


    Calgary, Canada Autograph CollectionCourtyard by Marriott Hotel Full time

    **Description**: **Responsibilities**: Coordinate, assign and review the work of Hotel and Front desk agents. Establish work schedules and procedures and coordinate activities with other work units or departments. Resolve work related problems and prepare and submit progress and other reports. Hire and Train staff in job duties, safety procedures and...

  • Front Desk Agent

    7 months ago


    Calgary, Canada Comfort Inn & Suites Calgary South Full time

    Comfort Inn & Suites Calgary South is a leading hotel committed to providing exceptional guest experiences. We are currently seeking a motivated and customer-oriented individual to join our team as a Front Desk Agent. If you are enthusiastic about delivering outstanding service, have excellent communication skills, and thrive in a fast-paced environment, we...