Full-time Service Advisor

3 months ago


Georgetown, Canada Georgetown Chevrolet Full time

Primary duties include:

- Greeting all customers promptly and providing timely professional service
- Listen to customer inquiries and requests and ask questions to identify service needs
- Resolve customer concerns and sell additional services when appropriate
- Estimate cost and completion time and settle customer accounts
- Communicate with customer about status of work
- Coordinate activities to ensure repair work is completed on time and fixed right the first time
- Obtain customer’s written approval on all repair orders at the time of sale
- Inspect every finished repair order for proper completion, pricing accuracy, and legibility
- Book customer’s next service appointment
- Follow up to ensure customer satisfaction

Our employees are valued as family and are provided with training and tools to keep them motivated and engaged. Our culture at the dealership promotes employee empowerment in a strong team setting. We implement programs and processes that focus on goal achievement and customer satisfaction. We offer:

- Strong management support
- Competitive salary and bonus plans
- Top-rate benefit packages
- Excellent team atmosphere
- Fast paced, efficient service department



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