Full Time Customer Service

4 weeks ago

Georgetown, Canada Heather's Bakery Gerogetown Inc Full time

**Job Summary**: We’re seeking a friendly and enthusiastic full-time Customer Service Representative to provide top-notch service to our customers, ensuring that every guest feels valued and leaves with a smile. Your role will involve handling transactions, answering questions, and helping to maintain a clean and inviting atmosphere while also helping the kitchen with tasks such as scooping cookies, making quiche shells, and other tasks.

**Key Responsibilities**:

- **Customer Interaction**: Greet customers warmly, take orders, and assist with product selection. Provide recommendations based on customer preferences and dietary restrictions.
- **Cash Handling**: Process transactions accurately using the register, handle cash, credit, and debit payments, and manage the cash drawer.
- **Store Maintenance**: Keep the front-of-house area clean and organized, including shelves, displays, and dining areas. Assist with stocking and restocking items as needed.
- **Back-of-House Support**: Assist with tasks such as scooping cookies, preparing quiche shells, and other bakery preparation tasks as needed. Ensure that all products are prepared according to our high standards.

**Qualifications**:

- **Experience**: Previous experience in customer service or a food service environment is preferred. On-the-job training will be provided.
- **Skills**: Excellent communication and interpersonal skills. Ability to multitask and work in a fast-paced environment.
- **Attitude**: Positive, friendly demeanor with a genuine interest in providing exceptional customer service.
- **Availability**: Flexible availability, including weekends and holidays.

**Physical Requirements**:

- Ability to stand for extended periods and lift up to 25 pounds.
- Comfortable working in a busy environment with frequent interaction with customers.

**Benefits**:

- Employee discounts on bakery products
- Opportunities for advancement
- A supportive and inclusive work environment

**Job Types**: Full-time, Part-time

Pay: From $17.50 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Tips

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Customer Service: 2 years (required)

Work Location: In person

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