Assistant Property Manager

3 weeks ago

Edmonton, Canada Jim Pattison Developments Ltd. Full time

**Assistant Property Manager**

**Responsibilities**
- Work with Property Manager to meet asset & property management objectives.
- Tenant Relations: Assist with tenant inquiries, concerns, requests, and move in/outs. Serve as a point of contact for tenants, addressing their questions or routing them to the appropriate person for assistance. Maintain positive tenant relationships and ensure tenant satisfaction.
- Rent Collection: Support the rent collection process by monitoring tenant payments, issuing rent reminders, and following up on any overdue payments. Assist in resolving rent-related issues and coordinate with accounting or finance departments as needed.
- Maintenance Liaison: Coordinate and schedule maintenance and repair requests from tenants or property managers. Communicate with maintenance staff, contractors, and vendors to ensure timely completion of work orders and resolution of issues. Maintain records and update property management software or databases.
- Communication and Coordination: Facilitate effective communication and coordination between property management team members, tenants, property owners, and other stakeholders. Drafting and handling correspondences, distributing notices/memos, and ensure proper documentation of communications.
- Property Inspections: Assist in conducting regular property inspections to identify any maintenance or repair needs, safety concerns, or lease violations. Document inspection findings and coordinate with maintenance personnel to address any issues identified.
- Vendor Management: Assist in managing relationships with vendors and contractors. This includes obtaining quotes for services, coordinating maintenance or repair work, service contracts preparation of tender and standard service agreements as necessary, and ensuring vendors' compliance with contractual agreements, WCB and COI tracking. Provide support and back up in the entering of purchase orders, processing of payable invoices, and manual billings.
- Property Documentation and Records Management: Maintain accurate and organized property records, including lease agreements, tenant files, maintenance logs, financial documents, COI collection and tracking, and other property-related documentation. Ensure compliance with record-keeping requirements and data protection policies.
- General Support: Provide general support to the property management team, including assisting with special projects, conducting research, and contributing to process improvement initiatives. Undertake additional tasks or projects as assigned by the Property Manager or Property Management team.
- Assist as necessary in the coordination and administration of property initiatives, including sustainability and environmental initiatives, building maintenance and repairs programs, capital improvement projects, and leasehold improvements.
- Assisting the Property Manager with budget preparation, contract negotiation, and management of operating costs by adhering to purchasing processes, reviewing and approval of all billings, maintaining accurate maintenance and administrative records.
- Other duties as assigned.

**Qualifications**
- 5 years of experience as a Property Administrator or Assistant Property Manager within commercial real estate industry or Operations experience, is preferred.
- Strong understanding of property accounting and ability to interpret financial data.
- Detail oriented; ability to work under pressure and deliver timely and accurate results.
- Demonstrates maturity, confidence, and tact, particularly when dealing with difficult issues or conflict.
- Ability to prioritize tasks and has strong technical and proven organizational skills and multi-tasking skills.
- Strong communication skills both written and oral.
- Self-motivated, professional and flexible.
- Ability to work both independently and with others collaboratively in a team environment.
- Skilled in customer service and tenant relations
- Must be able to travel and possess a valid driver’s license.

**Salary**: $70,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement

Schedule:

- Monday to Friday
- Overtime
- Weekends as needed

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- commercial property management: 3 years (required)

Work Location: In person

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