Technical Supervisor

2 weeks ago


Edmonton, Canada DynaLIFE Full time

Monitors Wait time and current staffing, ensuring the right staff are performing the appropriate duties at the right time
- Communicates regularly both written and verbal with the Operations Leader and Management Team identifying operational developments and recommending improvements.
- Collaborates with the Operations Leaders to help troubleshoot, strategize, trial and implement organizational and process improvements
- Participates in regular and ad hoc meetings with Technical Supervisors, OLs, and Management with the shared goals of process improvement and collaborative engagement.
- Works with Operations Leader to build a team atmosphere by developing and motivating staff
- Ensures company policies/procedures are reviewed annually by each staff member and adhered to
- Performs phlebotomy and micro collections by heel and finger
- Performs ECGs
- Demonstrates discretion and confidentiality in all communications
- Keeps Management Team apprised of activities and recommends improvements
- Communicates instructions to customers clearly and accurately

**Required Skills**:

- Excellent interpersonal skills with a focus on client service and public relations
- Highly developed communication and public relations skills
- Demonstrated organizational skills, problem solving and troubleshooting skills, computer skills
- Ability to adapt to new situations, ability to multitask, ability to change directions and priorities quickly.
- Must be comfortable working in a rapid, task force style environment when needed to implement rapid changes to PCS processes

Required Experience
- Minimum of 2 years of recent experience working as a Medical Laboratory Assistant II in Community Services/Patient Care Services is required.
- Demonstrated supervisory skills is preferred

**Minimum Qualifications**
- Successful completion of internal/external Laboratory Assistant program is required.
- Previous training and experience in phlebotomy, ECGs and specimen processing is required.
- Valid driver’s license and ability to travel, required.

**Other Information**
- Preference for this position will be given to bargaining unit members in accordance with the terms and conditions of the DynaLIFE/HSAA Collective Agreement
- Please note that this competition is open to **internal DynaLIFE and APL applicants only**:

- Please note that this is a temporary position, ending on or before **August 31, 2024**:

- Applicant(s) hired into this position will be required to provide a 5 year Driver’s Abstract as a condition of employment.
- As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
- All persons newly hired to _Dyna_**_LIFE_**_Dx_** must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
- All persons hired to _Dyna_**_LIFE_**_Dx _**must be authorized to work in Canada for any employer.
- Individuals hired into all positions must provide verification of their highest level of education.
- A security clearance will be required for employees newly hired to _Dyna_**_LIFE_**_Dx_**.
- A security clearance with vulnerable sector completed may be required for employees newly hired to _Dyna_**_LIFE_**_Dx_


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