Technical Supervisor

2 weeks ago


Edmonton, Alberta, Canada DynaLIFE Full time
Monitors Wait time and current staffing, ensuring the right staff are performing the appropriate duties at the right time

  • Communicates regularly both written and verbal with the Operations Leader and Management Team identifying operational developments and recommending improvements.
  • Collaborates with the Operations Leaders to help troubleshoot, strategize, trial and implement organizational and process improvements
  • Participates in regular and ad hoc meetings with Technical Supervisors, OLs, and Management with the shared goals of process improvement and collaborative engagement.
  • Works with Operations Leader to build a team atmosphere by developing and motivating staff
  • Ensures company policies/procedures are reviewed annually by each staff member and adhered to
  • Performs phlebotomy and micro collections by heel and finger
  • Performs ECGs
  • Demonstrates discretion and confidentiality in all communications
  • Keeps Management Team apprised of activities and recommends improvements
  • Communicates instructions to customers clearly and accurately

Required Skills:

  • Excellent interpersonal skills with a focus on client service and public relations
  • Highly developed communication and public relations skills
  • Demonstrated organizational skills, problem solving and troubleshooting skills, computer skills
  • Ability to adapt to new situations, ability to multitask, ability to change directions and priorities quickly.
  • Must be comfortable working in a rapid, task force style environment when needed to implement rapid changes to PCS processes
Required Experience

  • Minimum of 2 years of recent experience working as a Medical Laboratory Assistant II in Community Services/Patient Care Services is required.
  • Demonstrated supervisory skills is preferred

Minimum Qualifications

  • Successful completion of internal/external Laboratory Assistant program is required.
  • Previous training and experience in phlebotomy, ECGs and specimen processing is required.
  • Valid driver's license and ability to travel, required.

Other Information

  • Preference for this position will be given to bargaining unit members in accordance with the terms and conditions of the DynaLIFE/HSAA Collective Agreement
  • Please note that this competition is open to
    internal DynaLIFE and APL applicants only:
  • Please note that this is a temporary position, ending on or before
    August 31, 2024:
  • Applicant(s) hired into this position will be required to provide a 5 year Driver's Abstract as a condition of employment.
  • As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
  • All persons newly hired to _Dyna_
    _LIFE__Dx_** must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
  • All persons hired to _Dyna_
    _LIFE__Dx _**must be authorized to work in Canada for any employer.
  • Individuals hired into all positions must provide verification of their highest level of education.
  • A security clearance will be required for employees newly hired to _Dyna_
    _LIFE__Dx_**.
  • A security clearance with vulnerable sector completed may be required for employees newly hired to _Dyna_
    _LIFE__Dx_

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