Administrative Assistant, Professional Conduct
3 months ago
The **Administrative Assistant** provides administrative support to the Intake & Resolution team throughout the complaints processes. This is an integral role in maintaining accurate records and ensuring high privacy controls.
**KEY RESPONSIBILITIES**
- ** Administrative Duties - Complaint Intake & Preliminary Investigation**:
- Performs all administrative duties required for complaint intake.
- Reviews complaint submissions to ensure they are properly signed and completed.
- Flags high risk complaints for Intake Officers.
- Prepares and sends templated letters.
- Requests medical records from hospitals.
- Identifies and redacts confidential information from documents.
- **
Administrative Duties - Resolution**:
- Performs administrative support for the Resolution process including preparing and sending templated letters, booking calls and booking meetings virtually and in person.
- Prepares draft agendas and takes meeting minutes for internal team meetings.
- Uploads correspondence to physicians via the CPSA Portal.
- **
Team Involvement & Quality Improvement**:
- Participates in team meetings and department meetings.
- Updates complaint data and information in Excel to track file progress and timelines.
- Identifies areas for improvement in our processes and problem solves solutions.
- Other duties, as assigned, including providing coverage for other administrative roles in the Professional Conduct Department.
**For additional role specifics, please see the position profile attachment located at the bottom of this posting.**
**QUALIFICATIONS**
**Education**:
**Experience**:
- Requirement for 3 to 5 years of related experience.
**Skills**:
- High proficiency in MS Office 365 and Adobe.
- Strong analytical and communication skills.
- High level of integrity and professional competence, strong attention to detail.
- Strong interpersonal skills.
- Reliable and capable of handling confidential, sensitive, and personal information.
- Demonstrated ability to work with a wide range of people with cultural awareness and sensitivity.
- Must be able to maintain composure during periods of high stress and busy workloads.
**SALARY**
The salary for this contract position is $57,630 annually and includes a comprehensive benefit package and pension plan.
**_CPSA acknowledges we are on traditional lands of First Nations and Métis People. Through our work, we strive to respect, honour, and celebrate histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada._
-
Administrative Assistant, Professional Conduct
7 months ago
Edmonton, Canada College of Physicians & Surgeons of Alberta Full timeThe **Administrative Assistant** provides administrative support to the Intake & Resolution team throughout the Complaints processes. This is an integral role in maintaining accurate records and ensuring high privacy controls. **KEY RESPONSIBILITIES** **Administrative Duties - Complaint Intake & Preliminary Investigation** - Performs all administrative...
-
Investigator Professional Conduct
1 month ago
Edmonton, Canada College of Physicians & Surgeons of AB Full timeAs an** Investigator** with the Professional Conduct department, you will provide specialized expertise related to investigations of a sensitive nature under the Health Professions Act (HPA). You will have a demonstrated ability to perform complex investigations, gather evidence, and compile all information collected through the investigation process into a...
-
Executive Administrative Assistant
8 months ago
Edmonton, Canada Roth Schroder Professional Corporation Full time**Job Description for the role of**: - Executive Administrative Assistant _at the offices of Roth Schroder Professional Corporation **Who we are** Roth Schroder Professional Corporation is a modern and vibrant accounting firm that values its employees and clients. Our company's culture is essential because it impacts everything from high-level business...
-
Administrative Assistant
3 months ago
Edmonton, Canada SUNNY PRIHAR PROFESSIONAL CORPORATION Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Business services **Budgetary responsibility**: - $100,001 - $500,000 **Tasks**: - Plan and control budget and expenditures - Train other...
-
Administrative Assistant
4 weeks ago
Edmonton, Alberta, Canada Trusted Professional Centre Full timeThe Trusted Professional Centre is seeking a skilled and organized Administrative Assistant to join our team. As a key member of our staff, you will be responsible for coordinating the flow of information, maintaining a secure filing system, and ensuring all documents and correspondence are accurate and up-to-date.About This RoleThis is a permanent,...
-
Administrative Assistant/customer Service
6 months ago
Edmonton, Canada Valuemed Professional Products ltd. Full timeCome join our team of professionals and help us expand our growing company in our Edmonton Head office. We are looking for a skilled individual who is excited to use and improve their skills. Our continued growth requires the addition of an experienced CSR/ Administrative Assistant to join our customer service and purchasing teams. Day to day...
-
Administrative Assistant/customer Service
6 months ago
Edmonton, Canada Valuemed Professional Products ltd. Full timeCome join our team of professionals and help us expand our growing company in our Edmonton Head office. We are looking for a skilled individual who is excited to use and improve their skills. Our continued growth requires the addition of an experienced CSR/ Administrative Assistant to join our customer service and purchasing teams. Day to day...
-
Administrative Assistant
6 months ago
Edmonton, Canada Truserv Professional Group Inc. Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Arrange and co-ordinate seminars, conferences, etc. - Plan and control budget and expenditures - Supervise other workers - Establish and implement...
-
Administrative Assistant
6 months ago
Edmonton, Canada Truserv Professional Group Inc. Full timeWork Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Arrange and co-ordinate seminars, conferences, etc. - Plan and control budget and expenditures - Supervise other workers - Establish and implement policies and...
-
Administrative Assistant
6 months ago
Edmonton, Canada Truserv Professional Group Inc. Full timeWork Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Arrange and co-ordinate seminars, conferences, etc. - Plan and control budget and expenditures - Supervise other workers - Establish and implement policies and...
-
Administrative Assistant
7 months ago
Edmonton, Canada Truserv Professional Group Inc. Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Arrange and co-ordinate seminars, conferences, etc. - Plan and control budget and expenditures - Supervise other workers - Establish and implement...
-
Administrative Assistant
2 months ago
Edmonton, Canada Professional Association of Resident Physicians of Alberta Full time**Education**: - An Administration Diploma or a related field **Experience**: - Two to three years directly related experience (or a combination of education and experience) **Knowledge, skills and attributes** - Demonstrated experience working alongside and providing excellence in administrative and project management support within an office...
-
Administrative Assistant/customer Service
2 months ago
Edmonton, Canada Valuemed Professional Products ltd. Full timeValuemed is a healthcare distribution company located in West Edmonton. We are looking for a skilled individual who is excited to use and improve their skills. Our continued growth requires the addition of an experienced CSR/ Administrative Assistant to join our customer service and purchasing teams. Day to day responsibilities of this role may include but...
-
Casual/part-time Receptionist
7 months ago
Edmonton, Canada Administrative Full timeThe main responsibilities of this role are: - Greet and account for residents - Able to provide assistance where possible to residents in carrying out day-to-day activities - Answer all in-coming calls, able to respond to general questions and call taxis - Assist with visitor health screenings at the door and taking temperatures prior to allowing visitors...
-
Administrative Assistant
6 months ago
Edmonton, Canada Brownlee LLP Full timeKey Responsibilities: - Administration of firm policies and procedures - Provide administrative support to HR manager and assist with multiple ongoing projects - Coordinate internal and external resources to expedite workflow - Provide backup for reception: Answering calls, taking messages, and redirecting calls - Participate in the firm’s Health & Safety...
-
Administrative Assistant, Outreach
6 months ago
Edmonton, Canada The Association of Professional Engineers and Geoscientists of Alberta Full timeWant to be part of a team that makes a difference? Come be part of the change. Since 1920, APEGA has been regulating the practices of engineering and geoscience to serve the public interest in Alberta. We are looking for energetic people who thrive in a dynamic, fast-paced, and challenging environment. You are committed to serving the community with...
-
Administrative Assistant
6 months ago
Edmonton, Canada Five Star Luxury Villas Full timeJob Summary: **Responsibilities**: - Perform general office tasks such as data entry - Book flights and travel plans as required. - Assist in scheduling appointments and maintaining calendars. - Conduct proofreading and editing tasks for various documents. Qualifications: - Proven experience in an administrative role, preferably in an office setting. -...
-
Administrative Assistant
6 months ago
Edmonton, Canada NAIT Full timeWe are currently seeking a skilled Administrative Assistant to provide essential support to the Directors in our dynamic Marketing and Communications department. Reporting directly to the Director of Communications, and offering assistance to the Director of Marketing & Brand, this role involves managing a variety of responsibilities critical to the smooth...
-
Administrative Assistant
6 months ago
Edmonton, Canada Chawla Professional Corporation Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Plan and control budget and expenditures - Establish and implement policies and procedures - Assign, co-ordinate and review projects and programs - Determine and establish office procedures and routines - Schedule and confirm appointments -...
-
Office Administrative Assistant
4 months ago
Edmonton, Canada PRITPAL KOONER PROFESSIONAL CORPORATION Full timeEducation: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Assist with staff consultation and grievance procedures - Coordinate the flow of information within the team - Open and distribute mail and other materials - Establish and implement policies and procedures - Schedule and confirm appointments - Answer...