Utility Administration Support Analyst

3 weeks ago

Burlington, Canada Edison Energy | Altenex Energy Full time

Edison Energy is a global energy advisory firm that helps large corporate, industrial, and institutional clients better navigate the choices, opportunities, and risks that will emerge from the transition to a net-zero future.

As stakeholder expectations around corporate sustainability increase, Edison helps companies rise to this challenge by designing and implementing individualized strategies, projects, and programs across sustainability, renewables, transportation electrification, energy optimization, and energy supply.

Edison enables organizations to deliver on their strategic, financial, and sustainability goals by addressing today’s key energy challenges: carbon, cost, complexity, and creating energy equity across communities.

Edison Energy LLC is a wholly-owned subsidiary of Edison International (NYSE: EIX) and does business in Europe as Altenex Energy.

Position Overview:
This role is an entry-level position within Edison’s Data & Settlement Services team. The primary goal for this team is to gain efficiencies through process development and standardization for client service delivery while maintaining the highest level of accuracy, timeliness and professionalism. This role will provide utility administration support to natural gas and electricity energy managers in Edison’s Energy Supply Advisory service line.

**Job Requirements**:
**Change of tenancies in the U.S. market**:
**Open Account Service**

o Contact utility provider to confirm accurate information on the new utility account(s), including but not limited to: Corporate name, Federal Tax ID number, service address, meter number and billing address

o Coordinate with data aggregator/payment partner, informing them of the new account and estimated bill generation date of the first invoice

**Close Account Service**

o Contact utility provider to terminate service, confirm the final bill be sent to the same billing address on file, and negotiate any deposits to be refunded to client

o Confirm with client and data aggregation/payment partner the account has been closed and inactivate the sites and account after the final bill(s) have been received

**Data acquisition**

o Data collection and entering and processing data in internal data systems within a set time frame

**Rate Analysis - U.S. Markets**

o Evaluate feasibility to switch to a more favorable utility rate schedule, identify incentives and uncover opportunities to opt-in or opt-out of various charges

Additional responsibilities as required by the line manager

**Job Requirements**:

- Excellent verbal and written communication skills in English** - Essential**:

- Strong Microsoft Office (specifically Excel) skills** - Essential**:

- Strong mathematics and analytics knowledge** - Essential**:

- Keen eye for detail** - Essential**:

- Problem solver** - Essential**:

- Organized** - Essential**:

- Delivery-focused and results-oriented** - Essential**:

- Acts with integrity** - Essential**:

- Accountable** - Essential**:

- Flexible and self-motivated** - Essential**:

- Excellent customer service and interpersonal skills** - Essential**:

- Desire and willingness to learn about the U.S. energy market - **Essential**:

- Education background in economics/electrical engineering/administration** - Desirable**

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