user support technician

Found in: Talent CA 2 C2 - 1 week ago


Burlington, Canada Joe Apps Technology Support Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years
  • or equivalent experienceTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidentsSupervision
  • No supervision responsibilitySecurity and safety
  • Criminal record checkTransportation/travel information
  • Willing to travel
  • Willing to travel regularly
  • Valid driver's licenceWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • SittingPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • HonestyScreening questions
  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?Health benefits
  • Dental plan
  • Disability benefits
  • Paramedical services coverage


  • Burlington, Canada ELITE LOGIX INC Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...


  • Burlington, Canada ELITE LOGIX INC Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users...


  • Burlington, Canada Aplin Martin Full time

    Aplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical...


  • Burlington, Canada Joe Apps Technology Support Full time

    Joe Apps Technology Support is currently looking for a Junior Support Desk Technician to join our growing team! If you have passion and expertise in technology support, problem-solving skills, and overcoming complex issues that our clients encounter, we want to hear from you! ABOUT US Joe Apps Technology Support is an expanding IT company that suits the...


  • Burlington, Canada Aquiform Full time

    Our IT Department is looking to recruit an IT Desktop Tier 1 Support Technician to support our Corporate, Warehouse and Retail Store Systems. We are looking for an individual with exceptional customer service and communication skills. THIS POSITION IS ON SITE. **As our IT Desktop Support Technician, you will be responsible for**: - Providing Hardware &...

  • Venue Technician

    4 days ago


    Burlington, Canada Burlington Performing Arts Centre Full time

    **EMPLOYMENT OPPORTUNITY - VENUE TECHNICIAN** THE BURLINGTON PERFORMING ARTS CENTRE The Burlington Performing Arts Centre (BPAC) is a vibrant, Gold LEED Certified venue, a presenter, a cultural developer, an educator and a community hub. The facility features a 720-seat Main Stage; a 165-seat Community Studio Theatre; a bright and spacious Family Lobby and...

  • Gis Technician

    5 days ago


    Burlington, Canada Royal Botanical Gardens Full time

    Located at the head of Lake Ontario and within the municipalities of Burlington and Hamilton, Royal Botanical Gardens (RBG) is the largest botanical garden in Canada and one of the nation’s earliest nature sanctuaries. RBG dedicates its expertise in horticulture, conservation, science and education to connect people, plants and place for the purpose of...


  • Burlington, Canada Fike Corporation Full time

    **EP Technician (Canada)** Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression and detection equipment, has an opportunity for an EP Technician (Canada) position. Fike is a privately held business located in Blue Springs, MO with over 400 employees locally & over 1,200 employees...


  • Burlington, Canada Champion Power Equipment Inc Full time

    Description: **About Champion Power Equipment** Founded in 2003, Champion Power Equipment is a market leader in power generation equipment. Champion has years of experience providing dependable and durable power products designed and engineered in the US for the North American and world markets. The Standby Generator Technician - Phone Support plays a...


  • Burlington, Canada KTtech services Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...


  • Burlington, Canada Workplace Medical Corp Full time

    **WMC is Hiring!** **Medical Technician** WMC Onsite division is currently looking for a certified Medical Laboratory Technician (OMST/CSMLS) who is also a certified phlebotomist to support our growing Burlington, Hamilton, GTA & surrounding areas. This position is a contract position. WMC is committed to supporting employers in maintaining a healthy...


  • Burlington, Canada Nuera Industrial Full time

    **Nuera Industrial - Conveyor Belt Technician** Are you a team-oriented, dedicated person with a good attitude? Do you have mechanical aptitudes, trades experience or a certificate? Do you have a driver’s license and the ability to take measurements and make basic calculations? Do you hold yourself to a high standard of personal organization,...


  • Burlington, Canada GOSAVI Meeting Solutions Full time

    Company Description GOSAVI Meeting Solutions is a professional audiovisual solutions provider located in Burlington, ON. We specialize in bringing modern conferencing solutions to offices and meeting spaces through custom hardware and software solutions. Our services include consultation, procurement, implementation, and ongoing support. Role Description...


  • Burlington, Canada GOSAVI Meeting Solutions Full time

    Company Description GOSAVI Meeting Solutions is a professional audiovisual solutions provider located in Burlington, ON. We specialize in bringing modern conferencing solutions to offices and meeting spaces through custom hardware and software solutions. Our services include consultation, procurement, implementation, and ongoing support. Role Description...


  • Burlington, Canada Nuera Industrial Full time

    **Nuera Industrial - Conveyor Belt Technician** Are you a team-oriented, dedicated person with a good attitude? Do you have mechanical aptitudes, trades experience or a certificate? Do you have a driver’s license and the ability to take measurements and make basic calculations? Do you hold yourself to a high standard of personal organization,...

  • Technician, Pharmacy

    9 hours ago


    Burlington, Canada Joseph Brant Hospital Full time

    **Posted Date**: *** - 2/9/2023**Closing Date**: *** - 2/16/2023**Functional Discipline**: *** - PharmacyJob Posting: 203766 - Position: Registered Pharmacy Technician - Union: CUPE - Status: Regular Full-Time - This position falls under the FT Collective Agreement. - Department: Pharmacy - Shifts: Days/Evenings/Weekends - Rate of Pay: $30.44-$31.05- ABOUT...


  • Burlington, Canada GOSAVI Meeting Solutions Full time

    Company Description GOSAVI Meeting Solutions is a professional audiovisual solutions provider located in Burlington, ON. We specialize in bringing modern conferencing solutions to offices and meeting spaces through custom hardware and software solutions. Our services include consultation, procurement, implementation, and ongoing support. Role...


  • Burlington, Canada GOSAVI Meeting Solutions Full time

    Company Description GOSAVI Meeting Solutions is a professional audiovisual solutions provider located in Burlington, ON. We specialize in bringing modern conferencing solutions to offices and meeting spaces through custom hardware and software solutions. Our services include consultation, procurement, implementation, and ongoing support. Role...


  • Burlington, Canada GOSAVI Meeting Solutions Full time

    Company Description GOSAVI Meeting Solutions is a professional audiovisual solutions provider located in Burlington, ON. We specialize in bringing modern conferencing solutions to offices and meeting spaces through custom hardware and software solutions. Our services include consultation, procurement, implementation, and ongoing support. Role...


  • Burlington, Canada Englobe Full time

    Your Employer Dare to join Englobe At nearly 3,000 people, Englobe is one of Canada's premier firms specializing in professional engineering services, environmental sciences, and soil and biomass treatment. With offices located across Canada, the United Kingdom and France, we are conveniently located to support large- and small-scale projects, through...