Customer Success/ Inside Sales

1 week ago


Remote, Canada adored beast apothecary Full time

[Text Wrapping Break]

Part time (15-25 hours/week)

Customer Success/ Inside Sales

This is an excellent opportunity to join a growing company in a Customer Success/ Inside Sales role at Adored Beast Apothecary. Our Natural Pet Products feature only high-quality ingredients, blended to create products that support and heal your pets naturally, inside and out. We’ve taken everything we’ve learned over 20 years to develop a line of all-natural pet products to support your animal’s health. Our goal is always to help you help your adored beast while feeling good knowing you’re giving your animal what they need. With a growing marketplace, we are looking for someone that will be focused on helping us exceed our customers expectations.

ABOUT YOUR ROLE

This role will support the strategic plan for the organization through a variety of tasks related to business growth, communication and marketing to ensure opportunities and smooth operation of the business. As an outbound telephone sales and customer support representative, you will:

- Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
- Exercise initiative, judgment, and decision making in solving problems and meeting or exceeding customer expectations
- Work with customers to determine their needs and then recommend the right product solutions
- Develop and cultivate strong relationships with wholesale and retail customers
- Maintain and update Customer Relationship Management tools
- Use company literature and available training resources to stay up to educate and support retailers

WHAT WE’RE LOOKING FOR
- Self-motivated, professional, capable of managing their workload and prioritizing tasks in a fast-paced environment.
- Sales and marketing experience and/or interest
- Strong communications skills, both written and spoken
- Attention to detail approach to research, analysis and documentation
- Ability to work collaboratively, building relationships with colleagues and customers
- Eagerness to learn, ideate and innovate

WHAT YOU’LL NEED
- Interest and/or experience with holistic health practices and ingredients
- Have a strong interest in the Pet industry and some experience.
- Technical requirements: Excel, MS Office, Power point
- Familiar with social media platforms

**Job Types**: Part-time, Permanent

Pay: $15,000.00-$20,000.00 per year

Expected hours: 15 - 25 per week

Schedule:

- Day shift
- Evening shift
- Holidays
- On call
- Weekends as needed

Work Location: Remote

Application deadline: 2024-06-01



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