Inside Sales/customer Care

2 months ago

Mississauga, Canada Domtar Full time

Ariva, a wholly owned and operated Domtar business, offers a spectrum of best-in-class solutions to help businesses communicate, collaborate and compete more effectively. Ariva builds on the rich heritage of the Domtar Distribution Group, Canada’s premier source for high quality paper, packaging and graphic supplies. But we’re much more than a paper distribution company.

Based out of our office located in Mississauga, we have an immediate full-time opportunity available within the Customer Care department.

**Inside Sales / Customer Care Representative - Mississauga, Ontario**:
Are you a TEAM player, with a positive “remain cool under fire” attitude, a willingness to take on new initiatives and detailed oriented with strong organizational/multi-tasking skills? This opportunity may just be what you are looking for

This entry level position is one that provides accurate, prompt service to customers and promotes increased sales. The position requires excellent social skills and a passion for assisting customers. Being detail oriented, well organized and able to manage tasks with mínimal supervision is important. You should be a collaborative individual who can work comfortably in a team environment. You will have the opportunity to learn about our industry, sales, marketing, operations, and administration, while honing your customer service and inside sales skills. Ariva encourages the development and advancement of our employees. In the future there may be excellent career advancement opportunities in Sales and Marketing.

**Duties of this position include, but are not limited to**:

- Enter and process orders received through the warehouse as well as direct from vendors accurately and efficiently;
- Follow-up and expedite with appropriate colleagues on all outstanding customer orders, answer logistic related inquiries and proactively contact customers with missed/late deliveries;
- Maintaining accurate records of all customer transactions, providing efficient follow-ups and resolving outstanding customer orders or concerns with minimum supervision;
- Quoting customers for volume and specialty product inquiries which may require negotiation of cost and resale prices, create purchase orders and releasing invoices;
- Finding product based, service based and general customer inquiry solutions;
- Maintaining high standards of telephone etiquette and promptness;
- Liaising with other functional areas (warehouse, credit, procurement, sales, marketing etc.) to provide seamless service;
- Attending product knowledge seminars and staying current on all company policies, business processes and integration with SAP.
- Proactively uncover, develop and close new sales opportunities across all product lines through outbound calling to new and existing customers. Negotiate, up-sell and cross-sell as necessary to increase sales and profitability.

**The Successful Incumbent will have**:

- Successful completion of a business or related degree or diploma, we welcome recent graduates;
- Three or more years of business experience in a sales/customer service or call centre environment and interested in pursuing a sales career;
- Desire to advance to a sales related position leading to outside sales;
- Quick study, ability to “Get Things Done”;
- Collaborative, team player with an upbeat and positive attitude;
- A love for learning and a strong desire to “Figure It Out”;
- Customer-oriented with strong communication skills (English written and spoken), have a strong work ethic, a team player with the ability to work in a fast paced environment;
- Ability to work within a team or independently;
- Working knowledge of Microsoft Office Suite; experience with an SAP operating system is an asset;
- Available to work during standard office hours
- Respect for company values: agile, caring, innovative

***

***
- We appreciate the opportunity to review all resumes; however, due to volume, only those selected for an interview will be contacted. We are an equal opportunity employer._

  • Bilingual Customer Service

    3 months ago

    Mississauga, Canada Babco Sales Full time

    **Join The Babco Team!**: **Bilingual Customer Service / Inside Sales Position - Mississauga, ON**: We are seeking an experienced bilingual (French / English) Customer Service / Inside Sales associate to join our team. If you have a personality that sparkles over the phone, get in touch with us. Prior sales experience and knowledge of automotive equipment...

  • Inside Sales/customer Service

    3 days ago

    Mississauga, Canada Ivan Fasteners Canada Full time

    **Inside Sales Representative Job Description** To sell products and services to customers via walk-in, phone. E-mail and lead follow-up calls **Inside Sales Representative Responsibilities**: - Communicating with customers, making outbound calls to potential customers, and following up on leads. - Understanding customers' needs and identifying sales...

  • Inside Sales/Customer Care

    3 months ago

    Mississauga, Canada Domtar Full time

    Description Ariva, a wholly owned and operated Domtar business, offers a spectrum of best-in-class solutions to help businesses communicate, collaborate and compete more effectively.Ariva builds on the rich heritage of the Domtar Distribution Group, Canada’s premier source for high quality paper, packaging and graphic supplies.But we’re much more...

  • Inside Sales/Customer Care

    6 days ago

    Mississauga, Canada Domtar Full time

    Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.Our workforce is...

  • Customer Service Customer Service

    4 weeks ago

    Mississauga, Canada Domtar Corporation Full time

    div>Ariva, a wholly owned and operated Domtar business, offers a spectrum of best-in-class solutions to help businesses communicate, collaborate and compete more effectively. Ariva builds on the rich heritage of the Domtar Distribution Group, Canada’s premier source for high quality paper, packaging and graphic supplies. But we’re much more than a paper...

  • Inside Sales/customer Service

    3 days ago

    Mississauga, Canada SECCAN Full time

    SECCAN is a leading supplier of hardware specialty products, serving the commercial, institutional, industrial and multi-family residential construction building industry since 1970. We are committed to the same values and traditions that have served our customers for the past 50 years. We have an immediate opening for a senior inside sales representative...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Ontario, Canada Domtar Corporation Full time

    Inside Sales / Customer Care OpportunityWe are seeking a highly motivated and detail-oriented individual to join our Customer Care team as an Inside Sales Representative.About the Role:Maintain high standards of telephone etiquette and promptness in customer interactions;Stay up-to-date on company policies, business processes, and product knowledge through...

  • Business Development

    1 month ago

    Mississauga, Canada Babco Sales Ltd Full time

    **About us** Babco Sales Ltd is a small business in Mississauga, ON L4W 2X7. We are professional, agile, fast-paced and our goal is to Babco. **Business Development Executive (Commercial Equipment sales)** About Us: We are a rapidly expanding Canadian company specializing in the distribution of automotive lifts, tire equipment, and automotive service...

  • Customer Service and Inside Sales Rep

    7 months ago

    Mississauga, Canada AGT Products Inc Full time

    **Company Description** AGT Products Inc. Is the proud manufacturer of DRICORE subfloor products sold in all Big Box stores in North America. We are proud to have top notch, character teams that love to work together in an effort to achieve great things! **Role Description** Are you someone that sees the glass half full? Is your positivity contagious? Are...

  • Inside Sales Manager

    7 months ago

    Mississauga, Canada Merit Metals & Alloys Inc. Full time

    Merit Metals & Alloys Inc. is the North American branch company of a large private family owned company with over 40 years of experience in the metals market. Specialized in stainless steel processing, polishing and trading, we have been recognized as one of the global leaders in the stainless steel industry. With rapid global expansion in over ten countries...

  • Inside Sales/customer Service Representative

    2 months ago

    Mississauga, Canada Rotech pumps & Systems Inc. Full time

    **JJob Title**: Inside Sales / Customer Service **Company**: Rotech Pumps & Systems Inc, Mississauga Rotech Pumps & Systems Inc, a leading Pump Manufacturing Company in Mississauga, is seeking a versatile individual to fulfill the role of Inside Sales / Customer Service. This dynamic position involves a wide range of responsibilities aimed at ensuring...

  • Inside Sales/customer Service Representative

    7 months ago

    Mississauga, Canada Rotech pumps & Systems Inc. Full time

    **JJob Title**: Inside Sales / Customer Service **Company**: Rotech Pumps & Systems Inc, Mississauga Rotech Pumps & Systems Inc, a leading Pump Manufacturing Company in Mississauga, is seeking a versatile individual to fulfill the role of Inside Sales / Customer Service. This dynamic position involves a wide range of responsibilities aimed at ensuring...

  • Inside Sales Representative

    7 months ago

    Mississauga, Canada Vacuum Products Canada Full time

    **Join Our Team as an Inside Sales Representative!** Are you a proactive and detail-oriented individual with a passion for driving sales success? If so, we have an exciting opportunity for you to shine as our **Inside Sales Representative **at Vacuum Products Canada Inc.! **About Us**:At Vacuum Products Canada Inc., we're more than just a business - we're...

  • Inside Sales Representative

    4 days ago

    Mississauga, Canada SpenceCo Full time

    Our client who is one of the premier B2B suppliers and distributors of MRO supplies and machinery to the metalworking machining industry in North America. They are looking for an Inside Sales Representative to join their team based in Mississauga. We are looking for someone who is high-energy, motivated, and enjoys being customer-facing. Strong attention...

  • Inside Sales Support

    6 months ago

    Mississauga, Canada Sycor Technology Inc Full time

    Sycor Technology Inc, a worldwide distributor of electrical/electronic wire and cable and manufacturer of cable harnesses, is seeking an ambitious and self-motivated individual to join our sales team as **Inside Sales Support**. **Responsibilities**: The inside sales support representative will provide product & service information to our customer base;...

  • Inside Sales Representative

    6 months ago

    Mississauga, Canada Sycor Technology Inc Full time

    Sycor Technology Inc, a worldwide distributor of electrical/electronic wire and cable and manufacturer of cable harnesses, is seeking an ambitious and self-motivated individual to join our sales team as **Inside Sales Representative**. **Responsibilities**: The inside sales representative will provide product & service information to our customer base;...

  • Inside Sales Representative

    3 months ago

    Mississauga, Canada R.E.H. Consumer Products Full time

    **Job Summary** **Duties**: - Develop and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business. - Conduct thorough needs assessments to understand customer requirements and provide tailored solutions. - Utilize Salesforce or similar CRM tools to track sales activities, manage customer interactions, and...

  • Inside Sales/customer Service Co-ordinator

    7 months ago

    Mississauga, Canada Harman Inc Full time

    **INSIDE SALES/CUSTOMER SERVICE CO-ORDINATOR** The Inside Sales/Customer Service Co-ordinator provides quoting and product knowledge expertise. To current, new and future customers. They guide and support customers on their experience with our various brands. As the Inside Sales Specialist is responsible to ensure that every customer has an excellent...

  • Inside Sales/customer Service Co-ordinator

    6 months ago

    Mississauga, Canada Harman Inc Full time

    **INSIDE SALES/CUSTOMER SERVICE CO-ORDINATOR** The Inside Sales/Customer Service Co-ordinator provides quoting and product knowledge expertise. To current, new and future customers. They guide and support customers on their experience with our various brands. As the Inside Sales Specialist is responsible to ensure that every customer has an excellent...

  • Inside Sales/customer Service Co-ordinator

    7 months ago

    Mississauga, Canada Harman Inc Full time

    **INSIDE SALES/CUSTOMER SERVICE CO-ORDINATOR** The Inside Sales/Customer Service Co-ordinator provides quoting and product knowledge expertise. To current, new and future customers. They guide and support customers on their experience with our various brands. As the Inside Sales Specialist is responsible to ensure that every customer has an excellent...