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Product Manager- Mass Payment Capabilities

1 week ago


Toronto, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

The Enterprise Payments organization is evolving to drive thought leadership and oversight for payments across the enterprise. This is a dynamic and critical capability centre for TDBG, undergoing significant transformation The mandate of the team includes Payments strategy and innovation, platforms and capabilities, business management and governance, and industry advocacy. The team is looking to drive efficient and effective transformation, differentiated value propositions including strategic partnerships, exceptional customer experiences, leveraging rich payments data and ensuring robust risk management. The team is cultivating payments expertise, through global analysis, industry connections, organizational know-how and executing as a collaborative partner to lines of business and technology groups across the bank. Our mandate spans from retail, to small business, to large corporations both domestically and globally, as a key pillar of the TDBG strategy.

The Canadian Payments Platform & Capabilities Team is responsible for developing and maintaining the near-term strategy and execution roadmaps for Payments, with a focus on initiatives that create business value while continuing to build towards our Payments Platform target state vision. With an enterprise-wide focus, the team is charged with ownership of the Payments Platform and associated capabilities that can be leveraged across multiple lines of business, products and features. Key stakeholders for this team include our line of business partners, Digital, CTS, Marketing, Fraud, GAML and Risk, along with oversight of several vendor relationships.

Reporting to the AVP, Payments Platform Capabilities & Business Management, the Product Manager will be responsible for managing and developing Payment capabilities for our Commercial and Corporate customers. Key accountabilities include, but are not limited to:

- Business leadership role on Enterprise Payments projects, ensuring alignment to Payments Capability Roadmap and Target Operating Model, and the successful delivery and roll-out to customers and colleagues.
- Responsible for accessing/building Mass Payment capabilities and services to meet business and customer needs, drive adoption and deliver value.
- Collaboration with business partners on go-forward strategies for leveraging/enhancing Mass Payment capabilities.
- Responsible for bringing new features and products to market from definition through to operations (leveraging business services).
- Responsible for driving capability development from an enterprise and cross channel perspective and ensuring reuse and efficiency.
- Responsible for management of owned capabilities/platforms, including oversight of Run the Bank, Resiliency and Currency activities.
- Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
- Build and maintain positive working relationships by effectively communicating and regularly sharing information, learnings and knowledge with internal and external business partners.
- Collaborate with other groups across TD including distribution channels, technology, marketing and other specialist areas.
- Collaborate with vendors, retailers and other financial service providers.
- Keep abreast of new and emerging technologies relating to money movement and disruptive players in the ecosystem.
- Contribute to a positive work environment by embracing diversity and supporting and proudly representing TD in the community

**Job Requirements**
- Proven track record working in project delivery, with experience in various project disciplines (PDLC, Iterative, Agile), in the capacity of Business Lead/Product Owner.
- Strong time-management, organizational and prioritization skills to manage multiple initiatives in a fast-paced environment.
- Good understanding of Canadian money movement capabilities and eco-system, with a deeper understanding of Commercial markets.
- Business acumen: strategic thinking, business process development, analytical and problem-solving skills.
- Thought leadership to navigate the ever-changing Payments landscape and the implications for TD.
- Experience interacting with various business & technology partners, both at the working team and leadership levels.
- Demonstrated ability to effectively lead diverse teams.
- Proven interpersonal and relationship management skills, detail-oriented with the ability to follow up on items or determine appropriate steps for timely resolution.
- Strong verbal/written communication and facilitation skills, adapting style and technique to a diverse audience
- Experience with presenting and sharing recommendations to senior management and executives
- Experience with vendor relationship management.

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessib