Manager, Payments Product

2 weeks ago


Toronto, Canada Capital One Full time

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Manager, Payments Product

**Our Capital One Team.**

Yes, we’re a credit card company. But we’re more than that too. We’re driven by what our customers want, and how to make their lives simpler.

We’re always looking for creative ways to offer digital solutions that make sense for our customers. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering.

**Working with us**

How do we do things at Capital One Canada? We listen — to our people, and to our customers. We change with the times and have adopted a flexible hybrid model (remote and/or in-office). A flexible hybrid working model is one that creates the opportunity to match the work that we do to the environment that best supports that work. We recognize that everyone has a unique working pattern so we’re open to discussing flexible working arrangements that will best accommodate you.

At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviours are embedded in everything we do to positively impact associates.

We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

**A day in the life of the Manager, Payments Product.**

The payments landscape is rapidly changing and we are looking for your help to make it happen. Are you excited about the future of real-time payments and open banking? Do you talk about the Automated Clearing Settlement System (ACSS) for fun? Are you excited about designing the future of credit card payments for Capital One? Then this is the role for you

**Responsibilities**:
**The Manager, Payments Product, is responsible for**:

- Keeping up to date on the latest developments with Payments Canada and Real-Time Rails and creating the strategy for implementation at Capital One Canada
- Connecting with internal partners and industry peers to understand payment trends and innovations
- Defining the strategic direction for credit card payments, as well as the underlying technology platform that fuels them
- Developing and maintaining roadmaps and set of strategies that enable progress towards the strategic direction for payments
- Effectively partnering with engineers to align technology investments with the product agenda, spanning end user functionalities, internal capabilities, and platform health
- Elevating the product management craft through promoting a mindset of outcomes over outputs and iterative learning
- Influencing teams and senior stakeholders to your product vision and proactively leveraging relationships throughout the ecosystem to align to your vision

**Basic Qualifications**:

- At least 5 years of experience in a payments product management role.
- Payments specific knowledge (e.g., at a bank, fintech or payment network), including understanding of payment systems in Canada, such as the Automated Clearing Settlement System (ACSS).
- A bachelor’s degree or higher.

**Preferred Qualifications***
**(Don’t have them all? Don’t worry. We’ll help you develop the right skills for the job)**:

- Experience in payment fraud, such as cheque, bank, wire or other payment fraud. General fraud experience is also an asset.
- Experience working in an Agile environment and a commitment to continuous improvement and learning
- Strong leadership and communication skills, with the ability to influence and collaborate effectively with stakeholders and cross-functional team
- Technical and design knowledge to effectively discuss solutions with partners

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One


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