Warranty Administrator

5 months ago

Cambridge, Canada AutoCanada Inc. Full time

**Warranty Administrator**
**Cambridge Hyundai**

**Cambridge, ON**

**Cambridge Hyundai **is** **looking for a well-organized **Warranty Administrator** to join the team We are committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. You will be responsible for effective administration of our warranty and preventative maintenance programs.

**What’s in it for you?**
- Competitive compensation package
- Health and Dental Benefits
- Life Insurance
- Employee Vehicle Purchase Plan
- Employee and Family Assistance Program

**Your Key Responsibilities**
- Processing of warranty service orders and claims timely and accurately through a variety of formats as dependent on the factory requirements
- Investigation of questionable service events to determine changeability
- Handle and resolve warranty claim rejections and disputes
- Process equipment registration
- Maintain Preventative Maintenance and Warranty Information, including contract files and service order generation
- Data file maintenance and reporting as required
- Process warranty parts returns, and customs forms as required

**Your Capabilities and Credentials**
- 1 year of Warranty experience preferred
- Experience building successful relationships
- Attention to detail and a high degree of accuracy
- Working knowledge of warranty or service administration
- Ability to analyze, exercise flexibility, initiative, good judgment and discretion
- Excellent interpersonal, written, and oral communication skills
- Possess excellent problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficiency in Microsoft Office, Google Docs/Sheets is needed

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