Volkswagen Sales Manager

7 days ago

Brampton, Canada Bramgate Volkswagen Full time

Bramgate Automotive Inc. has been in business for more than 54 years. We are proud winners of:

- Volkswagen’s Dealer Rater of the Year Award in Ontario every year since 2019
- Canadian AutoWorld Employer of Choice (CAWEOC) Award - 2020
- Canada’s Top 25 Best Dealership to work for by Automotive News Award - 2019

In addition, our facility is fully equipped with state-of-the-Art amenities including, air conditioned and heated spaces. We provide ongoing Brand and Leadership training.

We strive to make every customer experience easy, efficient, and enjoyable. If you are looking for a great career opportunity with a growing family-owned business and have the talent and passion to be a top performing ambassador, we would love the opportunity to meet with you.

**Position Overview**

The Volkswagen Sales Manager ensures the performance and success of the sales department through the coaching, development and mentoring of the Volkswagen, Brampton sales team, while monitoring and measuring required KPI’s of Bramgate Automotive and Volkswagen Canada.

The Volkswagen Sales Manager is the leader of the New Vehicles Dealership's Sales Team. They will be responsible for building and supporting a team of highly productive Salespeople that can achieve sales and revenue growth expectations and provide a high standard of customer service. This individual will plan, organize, direct, mentor and evaluate subordinate sales staff, ensure compliance with Company policies and procedures, and provide staff with up to date marketing and promotional information. The Volkswagen Sales Manager is directly responsible for developing a passionate, customer-focused sales team that achieves repeat business through the development of strong relationships and by regularly exceeding customer expectations. This position is responsible for managing the New Vehicles Sales, Lot Attendants, Detailers, and Greeters/Receptionists' Teams. Additional duties will be assigned as necessary.

We offer:

- Popular German brand.
- Outstanding leadership and support.
- Professional training and processes.
- Significant advertising support to generate traffic.
- Aggressive pay package.
- Large customer base.
- Robust promotional plans.
- Benefit package, life, health, dental, RRSP, Pension Plan, EAP, etc.
- Collegial work atmosphere, career advancement opportunities.

**Duties and Responsibilities**

Operations
- Plan, direct and evaluate the operations of the New automotive Sales personnel.
- With Management Team, develop and implement monthly promotional strategies.
- Provide Sales Representatives with up-to-date product information.
- With Management Team, plan and implement sales-incentive programs.
- With Management Team, plan budgets and authorize expenditures.
- Encourage a high level of extended warranty and other protection and accessory plans.
- Liaise with finance, service, and other departments to help facilitate sales.
- Liaise with service management on day-to-day service/sales operations.
- Create and maintain a high level of morale and enthusiasm for Volkswagen of Brampton products.
- Implement and execute the company's marketing strategy and business plans.
- Complete monthly formal reports of Sales team performance.
- Agree to achievable delivery timetables.
- Set training standards and operation performance testing.
- With Management Team, develop annual budgets and targets.
- Manage compliance with Provincial/Territorial, Local and Federal regulations.
- Ensure compliance with company standards for cost control, waste reduction, quality, safety, and complete and on time delivery.
- Assist with vehicle inventory management. Monitor and measure new vehicle inventory pipeline.
- Send reports to sales team with current available inventory weekly.
- Order vehicles in OMD for sold order customers / submit monthly allocation orders for inventory.
- Review analyses of activities, costs, operations, and forecast data to determine department or division progress toward stated goals and objectives.

Customers and Client Relations
- Address customer inquiries and complaints. Ensure Easy, Efficient and Enjoyable customer experiences.
- Encourage the development of lasting client-dealership relationships.
- Coach teams on best practices.
- Ensure staff support is available for coverage and delivery of vehicles as required.

Staff Management and Leadership
- Model and champion Bramgate Automotive values.
- Provide expert sales and negotiation support to all Sales Representatives.
- Assist junior sales staff with negotiation, closing of deals.
- Determine staffing requirements and hire or oversee hiring of staff.
- With Management Team, set and manage the achievement of monthly team and individual sales targets.
- Build and retain an effective team of Sales Representatives.
- Set sales expectations for each of Bramgate Automotive sales representatives including customer expectations, as well as quota achievement.
- Provide coaching and mentoring t

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