Operations Representative
1 week ago
Requisition ID: 159609
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The **Operations Representative** contributes to the overall success of the Account Maintenance Financial Team in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
**Is this role right for you? In this role, you will**:
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Review, process and approve various banking related requests, including but not limited to EFT requests, internal transfers between accounts, foreign exchange transactions. Incumbents must review required documents submitted prior to processing such withdrawals. A high level of transactional competence is required. Failure to ensure accuracy of processing could result in liability to the Bank.
- Review and process special withdrawals/transfers/transactions: Failure to ensure transactions comply with all applicable rules and forms required could put the Bank in a position of financial liability and reputational risk.
- Analyze, resolve problem items: For problem issues brought to the incumbent’s attention from the field, the incumbent should analyze problem, propose best solutions and take action on corrections as agreed to by the field. If required raise issues/proposed solutions to their Manager or Manager for further review or actions. Response is expected within set time frames
- Administration of Registered Products activities for all Business Line (iTRADE, Scotia McLeod, and Scotia Trust)
- Participate in various projects for iTRADE and Registered Products
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high performance environment and contributes to an inclusive work environment.
**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you have**:
- Must be self-starter and independent task oriented, to work with minimum supervisor based on guidance from senior management.
- Ability to manage multiple tasks, priorities, and projects
- Familiarity with various banking products (EFT, PAC, FX, etc)
- Excellent communication (both verbal and written) and interpersonal skills;
- Business education and/or investment industry experience.
- CSC would be considered an asset.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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