Large Ticket Collector

1 month ago

Burlington, Canada DLL Full time

**Large Ticket Collector**
As a Large Ticket Collections Specialist, you will be expected to execute adequate and timely collection activities on large balance customers in order to minimize risk costs and optimize returns.

Find out more here about how you can unleash your full potential at DLL
**Day to Day**
- Identify and investigate payment arrears in the portfolio and notate the accounts appropriately
- Communicate with end users by telephone and in writing
- Liaise with internal departments and external partners during the collections process
- Manage end user and arrears process
- Continue all necessary actions to collect payments and/or terminate accounts
- Record end user and arrears history in order to ensure a complete file as a sound basis for decision making during collection, recovery

**All members enjoy**
- Two working days per year volunteering for a local charity
- Remote working from home opportunities
- Flexible hours
- Career development opportunities: online learning, member development programs, Tuition reimbursement program
- Outstanding Medical, Dental, Vision and Paramedical benefit programs
- Subsidized Gym membership programs
- Employee Referral program
- Open concept modern working environment
- Check this link to an overview of all benefits in your region.

**Essentials**
- Bachelor's Degree strongly preferred
- 4-8 years of collections, customer service, and/or sales experience preferred
- Experience and knowledge in the leasing and finance sector is a plus
- Ability to multi-task and resolve complex administrative issues including payment reconciliations
- Strong negotiation skills
- Customer focused
- Ability to handle customers with multiple schedules or agreements
- A team player with excellent interpersonal skills
- Excellent professional business writing skills
- Quality driven and results oriented
- Able to work in a very fast-paced environment and adapt to situations

**Choose Wellbeing**
DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

- Connection - Build meaningful connections with other DLL members
- Health - Manage mental, emotional and physical health
- Finance - Provide learning opportunities to help members achieve personal financial health
- Lifestyle - Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL
**Settling In**
At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative - an interconnected network - that comes together every single day with one goal in mind**:Partnering for a better world.**

**Good to Know**
Desired Primary Work Location: Burlington, ON

**Applicable Pay Range**

$56,381 - $84,572
- The selection process may involve an assessment.
- DLL’s referral program applies
- #LI-AK1

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

Job Reference: DLLCA00908

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