Collector, Contract

4 months ago

Burlington, Canada DLL Full time

**Collector,Contract**
As a **Collector**, you will be responsible to collect on past-due accounts and ensuring that the Collections team’s monthly targets and objectives are achieved. You will be responsible for the negotiation of repayment terms for those accounts which fall delinquent or encounter difficulties in their contractual requirements. This position provides daily contact with our client base. This contact is established through outgoing and incoming telephone calls and correspondence. General inquiries and administrative activities also represent a large portion of tasks for this position.

Find out more here about how you can unleash your full potential at DLL
- Please note this is a 12-month contract opportunity.

**Day to Day**
Accountable for collection of designated delinquent accounts by conducting the following job tasks via telephone and written correspondence:

- Meet standard measurements set for collection activity
- Maintain accurate and up to date paper and electronic customers files
- Interact with Dealers to resolve collection issues
- Use existing technology to identify delinquent customer accounts
- Provide buyout, payout, and trade-up quotes to customers/vendors
- Make decisions within established guidelines and policies
- Reconcile accounts either independently or at request of customers; refers to legal department when appropriate
- Responsible for the timely remittance of payments via paperwork
- Send letters, replacement invoices and necessary correspondence
- Provide Lease Administration Department with correct paperwork (i.e., Papp info, adjustment forms, Terminations, etc.)

**All members enjoy**
- Two working days per year volunteering for a local charity
- Remote working from home opportunities
- Flexible hours
- Career development opportunities: online learning, member development programs, Tuition reimbursement program.
- Outstanding Medical, Dental, Vision and Paramedical benefit programs
- Subsidized Gym membership programs
- Employee Referral program
- Open concept modern working environment

**“We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect.”**

**Essentials**
- 2 to 3 years of collections experience
- College Diploma or University degree is ideal
- Bilingualism (English/French) an asset
- Experience in the leasing industry
- Proficient in MS - Word & Excel and Outlook
- Ability to deliver exceptional customer service
- Effective interpersonal and communication skills
- Excellent planning and organizational skills
- Excellent problem-solving skills
- Strong attention to detail
- Solid team player
- Ability to work in a very fast-paced environment
- Ability to work from home remotely/independently and in a virtual team environment, this role will be hybrid

**Choose Wellbeing**
DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

- Connection - Build meaningful connections with other DLL members
- Health - Manage mental, emotional and physical health
- Finance - Provide learning opportunities to help members achieve personal financial health
- Lifestyle - Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL
**Settling In**
At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative - an interconnected network - that comes together every single day with one goal in mind**:Partnering for a better world.**

**Good to Know**
Desired Primary Work Location: Burlington, ON

**Applicable Pay Range**

$50,626 - $75,939
- The selection process may involve an assessment.
- DLL’s referral program applies
- #LI-APRIL

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legi

  • Collector, Contract

    1 month ago

    Burlington, Canada DLL Full time

    **Collector,Contract** As a **Collector**, you will be responsible to collect on past-due accounts and ensuring that the Collections team’s monthly targets and objectives are achieved. You will be responsible for the negotiation of repayment terms for those accounts which fall delinquent or encounter difficulties in their contractual requirements. This...

  • Bilingual Collector, Contract

    3 months ago

    Burlington, Canada DLL Full time

    **Bilingual Collector, Contract** As a **Bilingual Collector**, you will be responsible to collect on past-due accounts and ensuring that the Collections team’s monthly targets and objectives are achieved. You will be responsible for the negotiation of repayment terms for those accounts which fall delinquent or encounter difficulties in their contractual...

  • Early-stage Collector, 12-month Contract

    5 hours ago

    Burlington, Canada DLL Full time

    **Our Organization** DLL is not your average financial services company. In fact, we are above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we are doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th. We collaborate with...

  • Late-stage Collector, 12-month Contract

    5 hours ago

    Burlington, Canada DLL Full time

    **Our Organization** DLL is not your average financial services company. In fact, we are above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we are doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th. We collaborate with...

  • Insurance Administration, 12-month Contract

    2 weeks ago

    Burlington, Canada DLL Full time

    **Our Organization** DLL is not your average financial services company. In fact, we’re above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we’re doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th. We collaborate with...

  • Technician - Field Services

    5 days ago

    Burlington, Canada City of Burlington, Ontario Full time

    **Description**: **Working for the City of Burlington**: A great career is closer than you think. Come work for the City of Burlington, where you’ll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you...

  • Technician - Field Services (2 Positions)

    4 months ago

    Burlington, Canada City of Burlington, Ontario Full time

    Position Type: Regular Full Time (RFT) Closing Date: September 19, 2024 Salary/Wage Range: $75,778.00 - $94,722.00 Union: CUPE Local 1540 Working for the City of Burlington A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city...

  • Public Infrastructure Project Coordinator

    7 days ago

    Burlington, Ontario, Canada spot on news GmbH Full time

    Company Overview:CIMA+ is a firm that values collaboration, innovation, and employee ownership. We strive to create an inspiring work environment where professionals can thrive and grow.About the Role:We are seeking an experienced Public Infrastructure Project Coordinator to join our growing Design Transportation team in Ontario. As a key member of our team,...

  • Municipal Transportation Project Coordinator

    2 days ago

    Burlington, Ontario, Canada spot on news GmbH Full time

    Spot on News GmbH is seeking a highly skilled Municipal Transportation Project Coordinator to join our team in Burlington, ON.About the JobWe are a firm 100% owned by our employees and value a collaborative and entrepreneurial mindset. As a Municipal Transportation Project Coordinator, you will have the flexibility to manage your work on your own terms and...

  • Team Lead Collections

    7 days ago

    Burlington, Canada DLL Group Full time

    DLL is not your average financial services company. In fact, we’re above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we’re doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th. We collaborate with manufacturers, suppliers,...

  • Team Lead Collections

    6 days ago

    Burlington, Canada DLL Full time

    **Our Organization** DLL is not your average financial services company. In fact, we’re above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we’re doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th. We collaborate with...

  • Project Manager, Municipal and Transportation Design

    2 months ago

    Burlington, Canada CIMA+ Full time

    **Company Description** Welcome to a place where people are at the heart of everything we do.** Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects. We are a firm 100% owned by its employees and we value...

  • Bilingual Insurance Administrator

    2 weeks ago

    Burlington, Canada DLL Full time

    **Our Organization** DLL is not your average financial services company. In fact, we are above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we are doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th. We collaborate with...

  • Bilingual Portfolio Specialist, Operations

    3 weeks ago

    Burlington, Canada DLL Full time

    **Bilingual Portfolio Specialist, Operations** The Bilingual Portfolio Specialist role is a hybrid (remote and in-office) role that is primarily responsible for administrative functions within the department, including but not limited to the administration of incoming insurance coverage, the support of the CSR phone reps and collectors by assisting with...

  • Bilingual Insurance Administrator

    2 weeks ago

    Burlington, Canada DLL Group Full time

    DLL is not your average financial services company. In fact, we are above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we are doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th. We collaborate with manufacturers, suppliers, and...

  • Insurance Administrator

    2 weeks ago

    Burlington, Canada DLL Full time

    **Our Organization** DLL is not your average financial services company. In fact, we’re above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we’re doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th. We collaborate with...