Property Administrator, Residential Services

3 weeks ago

Toronto, Canada BentallGreenOak Full time

**Property Administrator, Residential Services**

**Toronto, ON**

**Who We Are**: BentallGreenOak is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BentallGreenOak serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BentallGreenOak has offices in 27 cities across thirteen countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets. BentallGreenOak is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.

BentallGreenOak promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.

**The Opportunity**:The Property Administrator will provide support to the management team for all aspects of the day-to-day activities for assigned residential buildings in the National (Canada) portfolio.

**What you will do**:

- Review weekly internal receivables report with managers and site staff
- Process monthly rent increases
- Ensure timely posting of monthly rent roll
- Process daily tenant & deposit adjustments (rent, parking, locker, incentives)
- Review and process tenant Deposit Accounting upon move out information provided by the site
- Generate AR action arrears letters for sites to review and distribute to tenants
- Maintenance of rent roll, tenant ledgers, AR, LMR and Chargeback accounts
- Review delinquency reports prepared by the site on a weekly basis
- Oversee the administration functions in Yardi
- Coordination of documentation between sites and regional head office
- Assist with providing documentation of files for legal action
- Liaise with site staff and accounting to ensure appropriate information is received, recorded and provided as requested
- Handle site inquiries
- Process all invoices and related reports and systems within Accounting as assigned
- Complete all administrative functions as specified by the Manager, Property Administration, Residential
- Read and understand leases to ensure accurate information is received and maintained
- Responsible to review and ensure that resident leases are set up accurately in Yardi by the site
- Work closely with the accounting department to ensure that year ends are properly invoiced, and accounting related questions are properly answered
- Identify and recommend process improvements in the Residential Property Administration
- Administer bad debt collections
- Assist in year-end audit
- Embrace and pro-actively support BentallGreenOak's culture of environmental sustainability, and corporate and social responsibility
- Other duties as assigned

**Who you are**:

- **Education**:Minimum 6 months of post-secondary education in related field
- **Bilingual** - French and English
- **Experience**:5+ years of residential experience with a strong financial acumen; ability to analyze and interpret Company policies and procedures as well as relevant Acts and Legislation
- **Relationship Skills**:Superior oral and written communication and presentation skills; ability to develop and sustain cooperative working relationships, ability to exercise confidentiality and excellent customer service skills
- **Organizational/Multi-Task Skills**:Ability to allocate one's time effectively, work under pressure and manage tight deadlines; ability to handle multiple demands, competing priorities and adapt to new ideas and constant changes; a highly organized individual who has an eye for detail and accuracy
- **Computer Skills**: advanced skills in Microsoft Office; working knowledge of Yardi One accounting system
- **Police Clearance**: A criminal verification check is required for employment.

We thank all applicants for their interest in employment with BentallGreenOak (Canada) LP, however only those selected for an interview will be contacted.

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