Property Administrator

3 weeks ago

Toronto, Canada JLL Full time

JLL supports the Whole You, personally and professionally.

Reporting to the Residential Property Manager, as the Property Administrator you are responsible for aiding the Property Manager and Property Director in conducting his/her mandated duties in support of the tenant relation and property management functions. You are responsible for creating Purchase Orders, collecting tenant arrears, maintaining tenant files, and providing excellent customer service to the tenants of 800-unit residential complex. You will assist the Property Manager with the preparation of the annual income and expense budgets, reports, and coordinating property events; and other administrative tasks as required.

Being a relationship builder

Keeping our building tenants and owners happy is always top of mind. You will be the liaison between tenants and building staff to ensure our building is clean, functional and welcoming. You are accountable, collaborative and demonstrate enthusiasm for implementing innovative ideas in a team environment. You thrive on change and learning new things, and can shift gears comfortably,

**Responsibilities**:
Establish and maintain professional working relationships with tenants, vendors, building security, cleaners and various contractors to ensure smooth operation of the property.
Assist on tenant relation functions and monthly/quarterly reporting requirements.
Assist in maintaining property-specific emergency procedures and make periodic updates to the Tenant Guides/Manuals.
Monitor the Purchase Order system and the Real Estate Administration system and effectively resolve any issues with Accounting & Administration. Process invoices for payment and respond to requests from Accounting & Administration.
Assist with the annual budget planning and processing.
Prepare monthly reports for the property.

**Qualifications**:
Post-secondary education (College diploma or University degree) or equivalent work experience
General knowledge of real estate policies and procedures.
Experience with Yardi software
Proficient computer skills, including knowledge of Microsoft Office: Word, Excel, PowerPoint
Excellent customer service skills with ability to deal with evolving tenant needs
Excellent organizational skills; ability to cope with changing tenant needs and deliver successful results within agreed upon time frames
Excellent verbal and written communication skills
Detail oriented; able to resolve problems using facts and sound reasoning
Self-motivated, professional and flexible; ability to work both independently and as part of a team
Good influencing and communication skills and the ability to build and maintain effective relationships.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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