Mutual Fund Administrative Assistant

2 weeks ago

North York, Canada Goldstein Financial Consultants Full time

Goldstein Financial Consultants is an independent Mutual Fund Dealership located in North York. It is a family owned business that has been in operations for over 50 years.

**Position Summary**:
The primary responsibility for this role is to ensure the seamless administration of the mutual fund SWP/RRIF/LIF module for all clients. This role will also be responsible for identifying changes to improve the existing processes. The position reports to the Office/Operations Manager.
- Responsible for addressing and processing various client inquiries related to updating account information
- Interpret and analyze documentation for input and processing of mutual fund trades
- Act as backup for preparing and submitting paperwork for processing external transfers-in of various accounts including follow up to ensure accurate and timely completion
- Preparing processing forms and phoning clients to review all transactions
- Follow-up with fund companies on all changes and filing/scanning paperwork accordingly
- Maintaining the mutual fund RRIF/LIF/SWIP module on Viefund to ensure clients receive payments accurately and on time
- Reviewing clients’ accounts for all payments and responding to client inquiries
- Preparing for weekly meetings with management to review accounts
- Responsible for implementing any changes in the program in order to improve the existing process
- Assisting with departmental projects and providing team support as needed
- Weekly reception coverage for lunch/break 1-2 days a week or as needed
- Post secondary education (diploma and/or degree) preferred
- Successful completion of Mutual Fund Course (IFC) required
- Minimum 3+ years experience in an Administrative/Data entry/Processing role
- Good knowledge of mutual funds (through industry experience or IFC)
- Client service experience in the financial industry
- Outstanding attention to detail and ability to follow procedures
- Great organizational skills; ability to multitask and prioritize
- Excellent computer skills
- Excellent communication skills both verbal and written
- Highly adaptable, flexible professional who embraces teamwork, and can work independently

**Job Types**: Permanent, Full-time

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Employee assistance program
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- North York, ON M2N 6L9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- client service experience in the financial industry: 3 years (preferred)
- Administrative/data entry: 3 years (preferred)
- mutual fund processing: 1 year (preferred)

Licence/Certification:

- Mutual Fund Course (IFC) (preferred)

Work Location: Hybrid remote in North York, ON M2N 6L9

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