Systems Support Business Analyst

5 months ago

Burlington, Canada Equiton Partners Inc. Full time

**About Equiton**:
Founded in 2015, Equiton is a recognized leader in private equity investments with 1 billion CAD in Assets Under Management (AUM). Our exponential growth is a direct outcome of our leadership team understanding how the industry works and how to create long-term wealth through real estate investing. We have discovered that finding the right opportunities involves time, experience, and discipline. Our strategy is always forward-looking, anticipating trends and adapting our selection to strengthen our market position, capitalizing on value creation opportunities, and building the most robust portfolio possible for our investors. We attract exceptionally talented people and create an atmosphere that rewards initiative, independent thinking, and integrity.

**About the Position**:
Reporting to the Yardi Program Manager, the Systems Support Business Analyst assists the Finance and Operations teams with systems support, system implementation, automation of processes and security control support. The Systems Support Business Analyst will also work closely with the IT department to ensure a high level of security governance.

**Key Functions and Responsibilities**:

- Provide support to Accounting, Finance and Operations Teams
- Support for systems implementations and upgrades
- Research, analyze and resolve software functionality
- Perform data mapping, conversions and provide support when onboarding new Properties
- Determine and document solutions and best practices to contribute to a solutions repository
- Strong interpersonal skills and positive attitude to establish rapport with all departments involved
- Evaluate security controls, access, and permissions
- Provide end-user support, and training when required
- Create new roles, groups and users based on new business requirements
- Assist with creating customized reports for financial and operational review
- Key resource for all automation initiatives
- Continuously monitor, evaluate, and recommend improvements
- Ad hoc requests from Finance and Operations

**Required Skills and Abilities**:

- Prior experience working with ERP systems
- Knowledge of writing SQL queries for data analysis
- Experience with Yardi
- Excellent attention to detail and the ability to prioritize effectively
- High comfort level troubleshooting and problem-solving issues
- Strong excel skills
- Strong written and verbal communication skills
- Ambition and the desire to learn and continue to grow
- Flexibility, and the ability to manage changing priorities
- Previous experience in a systems support/ business analyst role
- Collaborative team player

**Education and Experience**:

- Bachelor’s degree in Business, Finance, Math, or Computer Science
- 5+ years of experience in a similar role
- 2-3 years of experience working with Yardi (residential), considered a strong asset

**Our Commitment to Diversity, Equity and Inclusion**:
In addition to being dedicated to building a workforce that leverages diverse talent, we are committed to fostering an inclusive and accessible experience where all employees feel valued, respected, and supported. We are an equal opportunity employer that values a culture that reflects and celebrates diversity of thought, background, and experience. If you require accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know, so that we will work with you to meet your needs. We thank you for applying, however, only those selected to continue will be contacted.

**Our Core Values**:

- Integrity

Rigorous adherence to a set of moral and ethical standards focused on respect, honesty, and fairness.
- Accountability

Individual responsibility for delivering on our commitments and being accountable for our decisions, actions, and results.
- Expertise

Offering the highest level of professional expertise, quality service and knowledgeable insights.
- Customer Focused

We recognize our customers are the reason for our success and know by putting their needs first, we foster trusting, long-term relationships.
- Entrepreneurial Spirit

Focusing on a growth mindset, continuous improvement, embracing change, and recognizing goals are achieved through dedication and hard work.

Please note that at present, legal eligibility to work in Canada is a prerequisite for this role.

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