Business Systems Analyst

6 months ago

Burlington, Canada Adi Development Group Full time

Adi Development Group is one of Canada’s leading, most innovative real estate development, construction management and investment company. With over 4000 units and $3Billion of built value under development throughout the GTHA, We are on an insurgent mission to re-invent the customer experience and to deliver homes faster, better and more cost effectively to our customers. As an Adian you will have the opportunity to shape communities and create lasting landmarks that will be admired for generations. The life-defining work you will do with Adi will directly impact and positively change the lives of our customers and communities we serve. We champion ownership and encourage all of our team members to think and act like owners. Adi is committed to not only develop buildings, but to developing the leaders of tomorrow.

Successful Adians care deeply about their work and commit to continuously learn and develop in their field. Adians think about how every decision they make will impact our customers and go the extra mile to deliver an exceptional customer experience. Our most successful Adians work with a bias toward action. They value experimentation and trying new ways of working to ensure we deliver results to our customers.

Adians offer support to our teammates before being asked. We help each other improve through candid, constructive feedback and empower each other to perform. It does not matter if you are a new or seasoned Adian. We welcome diverse perspectives and encourage each other to speak up. Successful Adians challenge each others’ thinking through respectful and thoughtful debate. When we reach a decision, we commit and move forward together. We are a team. We face adversity together. We learn together. We win together.

**What You'll Be Doing**:

- Implement improvements to optimize user performance and business processes while minimizing software cost and fees
- Resolve technical issues for end users related to software and integrations and conduct training for end-users
- Develop web/cloud-based software solutions for supervisor’s daily reports
- Develop automated data reporting dashboards for relevant departments and leadership team
- Develop video-based and written standard work instructions, standard operating procedures and training materials and user manuals for the business
- Support the business in Lean implementation to improve product quality, on-time delivery, and customer experience and reduce cost

**What You Bring**:

- 5+ years experience developing and deploying technical solutions with proven success in streamlining business processes
- Bachelor's degree in computer science, computer engineering, computer information systems, an engineering discipline, or a related field
- Proven Project Management experience - ability to identify/define project objectives and track project milestones and deliverables
- Salesforce Admin certification is mandatory
- Experience with C++, Java and/or Python
- Ability to specify business process requirements
- Proven success in developing web/cloud-based software solutions
- Ability to proactively identify continuous improvements to existing technical solutions and business processes
- Experience developing automated data reporting dashboards
- Experience developing standard work instructions, standard operating procedures and training materials
- Comfortable delivering training to end users at various levels of the organization
- Experience conducting User Acceptance Training
- Ability to troubleshoot technical issues for end users and resolve in a timely manner

**Nice to Have**:

- Experience with Lean Management systems
- PMP Designation
- Experience with Procore

**Why You'll Love Working Here**:

- You’ll wear multiple hats and get hands on experience with all aspects of your team’s projects
- We champion Ownership - from your first day you will be involved in shaping the direction of Adi
- We focus on continuously developing our team through education reimbursements and professional development offerings
- We don’t believe in micromanagement - while we are here to provide guidance, we trust you to do your job and achieve success
- Health benefits and personal health spending account

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