Manager, Housing Operations

7 days ago

Toronto, Canada WoodGreen Community Services Full time

Competition #2024-136-HHS

**Manager, Housing Operations & Community Development**

**Employment Type**:

- Full Time (Non)-Bargaining Unit

**Work Hours**:

- 35 hours/week

**Work Setting**:

- Onsite

**Salary Range**:

- $67,000 - $75,000**Application Deadline**:

- March 14th, 2024, by 11:59 pm

**Program Overview - Housing Operations - St Hilda’s - Housing & Homelessness Services**
WoodGreen’s Housing & Homelessness Services Unit is a social housing provider to the hard to house population made up of low-income seniors, individuals, and families. Many of the tenants have additional complex barriers and conditions such as physical disabilities, mental health, and trauma from recent experiences with homelessness. Building Services is responsible for preventative and emergency maintenance for owned, leased, and managed properties, including janitorial, grounds keeping and security. The program is responsible for preparing residential suites for new occupants, supervising and carrying out upgrades to offices and properties, providing physical support to programs and services, and ensuring all applicable codes, standards, and policies are met and adhered to.

**What You Will Do**
- Manage all aspects of assigned properties: property & tenancy management, maintenance, business transactions & community development & safety
- Maintain a positive, productive relationship with tenants
- Ensure high standard maintenance services & quality assurance inspections
- Ensure that vacant units are turned-over, marketed & rented in a timely fashion, including repairs are completed on time
- Develop and manage annual budgets by forecasting requirements
- Provide oversight of operational budget, including managing receivables (rent collection & other fees) & expenditures
- Oversee properties’ personnel and assess its performance
- Accomplish financial goals and report periodically on financial performance, including filling vacancies, rent reviews & arrears, customer service & tenancy compliance through mediation or legal adjudication.
- Planning, development, implementation, and evaluation of community development activities and programmes which reflect the principles and objectives of the organization.
- Provide direct supervision for the team of: Maintenance Supervisor, Maintenance staff, Housing and Community Development Workers and Cleaners. and conducts annual performance appraisals.
- Provide coaching, training & supports for staff, including performance management & direction.
- Implement regular joint meetings for all staff working at the site.
- Responsible to ensure regular communication to all tenants in the building.
- Responsible for developing a safe community environment.
- Ensure the organization’s policies and procedures are carried out in the operation of the Housing programmes.
- Ensure regular staff meetings and provides direction and support regarding programme issues, team building and crisis response.
- In consultation with the Director recruit and hire staff and carry out human resource functions of the assigned programmes.
- Participate in regular supervisory sessions with the Director.
- Engage in training and education to upgrade skills as directly by WoodGreen Community Services to fulfill the responsibilities of the position.
- Represent the Unit on internal staff committees as directed by the Director, and Vice President of Housing and Facilities.
- Participate in local and city-wide networks on behalf of WoodGreen.
- Ensure positive internal and external communications regarding WoodGreen and its many partners.
- Available to occasionally work evenings, & weekends
- Carry out additional management duties as identified from time to time by the Director/Vice President of Housing and Facilities.

**What You Bring to the Team**
- Bachelor’s degree, preferably a bachelor's degree in social work or another related field.
- Property Management Certification from the Institute of Housing Management or related Certification considered a valued asset.
- 5+ years of housing experience, knowledge in property management and housing business outcomes administration.

**What Will Set You Apart**
- Knowledge of relevant legislation, policies, regulations governing health & safety, and property and tenancy management.
- Experience in community development, project management, community capacity building and developing, and maintaining community partnerships.
- Experience in managing and working with complex hard-to-house and vulnerable populations.
- Ability to lead, coach, motivate, supervise, evaluate, and manage in a team setting.
- Ability to work under pressure in a challenging environment.
- Strong organization and leadership skills.
- Strong planning and proposal writing skills.
- Excellent interpersonal, oral and written skills.
- Understanding of social justice and equity issues.
- Computer proficiency in Microsoft Office, Word, Excel, PowerPoint, Outlook.

On2H6kr1Qm

  • Housing Coordinator

    3 weeks ago

    Toronto, Canada Community Housing Management Network Full time

    **Community Housing Management Network** **Housing Coordinator** The Community Housing Management Network (The Network) is recruiting to fill a part-time (28 hours per week) position as a Housing Coordinator in Toronto. Reporting to The Network’s Chief Executive Officer, the Manager will be assigned to a co-operative site to provide day-to-day services...

  • Toronto Community Housing

    2 months ago

    Toronto, Canada Toronto Community Housing Full time

    Job #: **8010** - Division: **Operations** - Vacancy Type: **Seasonal/Casual** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: **Approximately 3 Months** - Grade: **Intern** - # of Vacancies: **6** - Salary/Hourly Range: **37,945.05** - Hiring range/wage: - Work Details (Days/hours): **36.25 hours per week** - Posted Date: **7/28/23** -...

  • Specialized Housing Case Manager

    3 weeks ago

    Toronto, Canada Fred Victor - Housing Access and Support Services Full time

    **INTERNAL/EXTERNAL** **Job Title**: Specialized Housing Case Manager **Position Type**: Bargaining Unit, Full Time, Permanent **Number of Positions**:1 **Rate**: $26.52 per hour **Vacation**:4 weeks to start **Benefits**: Group benefits with Life Insurance, AD&D, Extended Health, and Dental Care with premiums 100% paid by the employer, LTD with premiums...

  • Manager, Operations Compliance

    2 months ago

    Toronto, Canada Toronto Community Housing Full time

    Job #: **7532** - Division: - Vacancy Type: **Full-time Permanent** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: - Grade: **08** - # of Vacancies: **1** - Salary/Hourly: **91,126.85 - 136,690.27** - Work Details (Days/hours): **36.25 hours per week, Monday to Friday** - Posted Date: **2/9/23** - Existing or New: **Existing** -...

  • Toronto Community Housing

    1 week ago

    Toronto, Canada Toronto Community Housing Full time

    Job #: **8441** - Division: **Operations** - Vacancy Type: **Full-time Temporary** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: **Approximately 3 Months** - Grade: **Intern** - # of Vacancies: **13** - Salary/Hourly Range: **$37,945.05 (pro rated)** - Hiring range/wage: **$37,945.05 (pro rated)** - Work Details (Days/hours): **36.25...

  • Housing Counsellor

    2 months ago

    Greater Toronto Area, Canada The Housing Help Centre Full time

    Region Programs. **ROLE** Housing Counselor has a dual role in recruiting landlords as well as working with clients to help them find housing. This position requires providing information, advocacy and mediation, conflict management, follow up with landlords and networking with community agencies relating to the needs of the client. **QUALIFICATIONS**: -...

  • Manager, Operations Compliance

    1 week ago

    Toronto, Ontario, Canada Toronto Community Housing Full time

    Job #:7532 Division: Vacancy Type:Full-time Permanent Affiliation:Non-Union: Management & Exempt Contract Length: Grade:08- # of Vacancies:1 Salary/Hourly:91, ,690.27 Work Details (Days/hours):36.25 hours per week, Monday to Friday Posted Date:2/9/23 Existing or New:Existing Deadline to Apply:2/23/23Make a differenceReporting to the Senior Director, Business...

  • Toronto Community Housing

    3 weeks ago

    Toronto, Canada Toronto Community Housing Full time

    Job #: **7578** - Division: **Operations** - Vacancy Type: **Seasonal/Casual** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: **Approximately 3 Months** - Grade: **Intern** - # of Vacancies: **15** - Salary/Hourly: **37,945.05** - Work Details (Days/hours): **36.25 hours per week** - Posted Date: **2/13/23** - Existing or...

  • Housing Worker

    2 months ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    Reporting to the Director of Housing & Special Projects, Margaret’s Housing and Community Support Services (Margaret’s) is seeking a Housing Worker that will assist individuals in searching for, securing, and sustaining affordable housing through the development of housing readiness and provision of case management for homeless individuals, along with...

  • Housing Manager

    3 weeks ago

    Toronto, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Housing Manager

    3 days ago

    Toronto, Canada Friends of Ruby Full time

    **Friends of Ruby Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case...

  • Housing Manager

    7 days ago

    Toronto, Ontario, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Clerk 1, Seniors Housing

    4 weeks ago

    Toronto, Canada Toronto Seniors Housing Corporation Full time

    On May 5, 2021, Toronto City Council approved the creation of the Toronto Seniors Housing Corporation (“TSHC”) to provide seniors with safe, well-maintained homes and improved living conditions, services and experiences. TSHC will interact with and support senior tenants in new ways, with the goal of ensuring seniors can age in place with dignity and in...

  • Clerk 1, Seniors Housing

    3 weeks ago

    Toronto, Canada Toronto Seniors Housing Corporation Full time

    On May 5, 2021, Toronto City Council approved the creation of the Toronto Seniors Housing Corporation (“TSHC”) to provide seniors with safe, well-maintained homes and improved living conditions, services and experiences. TSHC will interact with and support senior tenants in new ways, with the goal of ensuring seniors can age in place with dignity and in...

  • Housing Manager

    3 weeks ago

    Toronto, Canada Friends of Ruby Full time

    **Friends of Ruby **(FoR) is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. FoR offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Housing Manager

    3 weeks ago

    Toronto, Canada Friends of Ruby Full time

    Salary: $73,000 - $90,000 **Friends of Ruby **(FoR) is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. FoR offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups,...

  • Housing Manager

    1 week ago

    Toronto, Ontario, Canada Friends of Ruby Full time

    Friends of Ruby (FoR) is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. FoR offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a drop-in...

  • Housing & Settlement Counsellor

    2 weeks ago

    Greater Toronto Area, Canada The Housing Help Centre Full time

    **ROLE** This job has 2 components. One is settlement and the other one is housing. **Settlement**: Work with landed immigrants, convention refugees to help them settle in their communities through access to good quality housing, development of social networks, referrals to community resources and case-management where necessary. **Housing**: Housing...

  • Manager, Housing Market Business Intelligence

    2 weeks ago

    Toronto, Canada Ministry of Municipal Affairs and Housing Full time

    Consider this unique strategic leadership opportunity to be a part of driving excellence and change by bringing your passion and knowledge of data and analysis to oversee a team of professionals to harness the power of information including the research, analysis and evaluation of programs that support the development and delivery of housing program...

  • Manager, Risk Operations and Business Continuity

    3 weeks ago

    Toronto, Canada Toronto Community Housing Full time

    Job #: **7572** - Division: **Legal** - Vacancy Type: **Full-time Permanent** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: - Grade: **08** - # of Vacancies: **1** - Salary/Hourly: **91,126.85 - 136,690.27** - Work Details (Days/hours): **36.25 hours per week, Monday to Friday** - Posted Date: **2/17/23** - Existing or...