Administrator, Office of The Radio-canada French

3 weeks ago

Montréal, Canada CBCRadio-Canada Full time

Job Family Communications

Primary Location Montreal

Position Language Requirement Bilingual (English / French)

Language Skill Level (Reading) B

Language Skill Level (Writing) B

Language Skill Level (Speaking) B

Status of Employment Permanent

Work schedule(s) Full-time

**Work at CBC/Radio-Canada**
- At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.
- Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

**Your role**

In this role, your main focus will be on managing the administration of complaints addressed to the Office of the French Services Ombudsman.

More specifically, you will be in charge of sending acknowledgements of receipt, returning phone calls, filing and compiling complaints, following up on responses to said complaints and correcting various related documents.

You will play a support role in the complaint review process, preparing review files, compiling the necessary material and following up with the relevant people internally. This may include correcting and formatting reviews, sharing them internally and externally and posting them on the Ombudsman’s website. You will also update the annual list of reviews and complaint files.

You will play a support role in producing the Ombudsman’s mid-year update and annual report. You will provide the information needed to produce these reports (including statistics on complaints regarding the JSP and those involving matters outside the Ombudsman’s purview) as well as other related reports (lists of complaints on the same topic, reviews, etc.).

You will be responsible for managing the office’s administration, including arranging travel for the Ombudsman and tracking related expenses, as well as filing and preparing documents required to pay outside consultants or experts.

You will be responsible for keeping the office running in the Ombudsman’s absence.

This is an hybrid position.
- College diploma in administrative or paralegal studies or other related field (or acceptable equivalent combination of education and experience)
- Three (3) years’ experience performing similar or related duties
- Excellent command of spoken and written French
- Ability to be adaptable and handle stress
- Ability to exercise discretion and confidentiality coupled with a strong sense of ethics
- Ability to display diplomacy and professionalism
- Self-reliance, resourcefulness and comfort with technology tools
- Knowledge of the media industry is an asset
- Understanding of CBC/Radio-Canada’s Journalistic Standards and Practices is an asset
- Bilingualism (English and French)
- Additional language fluency is an asset- You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Job Posting Date Jul 18, 2023, 1:57:09 PM

Unposting Date Aug 1, 2023, 10:59:00 PM

  • Administrative Officer

    2 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Position Title: Administrative officer (French services) (Telework/Hybrid) Status of Employment: Temporary (STTRC) Position Language Requirement: Language Skills: Work at CBC/Radio-Canada At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying...

  • Radio-canada Brand Ambassador in

    5 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Position Title: Radio-Canada Brand Ambassador in Mauricie-Centre-du-Quebec Region (On Call) (French Services) Status of Employment: Temporary (STTRC) Position Language Requirement: French Language Skills: French (Reading), French (Speaking), French (Writing) Work at CBC/Radio-Canada At CBC/Radio-Canada, we create content that informs, entertains and...

  • Departmental Assistant

    2 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Job Family Business Support Primary Location Montreal Position Language Requirement French Only Language Skill Level (Reading) - Language Skill Level (Writing) - Language Skill Level (Speaking) Status of Employment Permanent Work schedule(s) Full-time **Work at CBC/Radio-Canada** - At CBC/Radio-Canada, we create content that informs, entertains and...

  • Chief Editor, Enquêtes

    17 hours ago

    Montréal, Canada CBCRadio-Canada Full time

    Position Title: Chief Editor, Enquêtes (French Services) Status of Employment: Permanent Position Language Requirement: English, French Language Skills: English (Reading - B - Intermediate), English (Speaking - B - Intermediate), English (Writing - B - Intermediate), French (Reading), French (Speaking), French (Writing) Work at CBC/Radio-Canada At...

  • Supervising Technician

    2 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Position Title: Supervising Technician (On Call) (French Services) Status of Employment: Temporary (STTRC) Position Language Requirement: English, French Language Skills: English (Reading - B - Intermediate), English (Speaking - B - Intermediate), English (Writing - B - Intermediate), French (Reading), French (Speaking), French (Writing) Work at...

  • Reporter/researcher, Zone économie

    5 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Job Family Programming (TV-Radio-Web) Primary Location Montreal Position Language Requirement French Only Language Skill Level (Reading) - Language Skill Level (Writing) - Language Skill Level (Speaking) Status of Employment Permanent Work schedule(s) Full-time **Work at CBC/Radio-Canada** - At CBC/Radio-Canada, we create content that informs,...

  • Co-ordinating Digital Editor

    5 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Position Title: Co-ordinating Digital Editor (French Services) Status of Employment: Contractee Long-Term (Fixed Term) Position Language Requirement: Language Skills: Work at CBC/Radio-Canada At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by...

  • Communications Specialist, Indigenous Outreach

    5 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Position Title: Communications Specialist, Indigenous Outreach & Engagement Status of Employment: Permanent Position Language Requirement: English, French Language Skills: English (Reading), English (Speaking), English (Writing), French (First Official Language), French (Reading), French (Speaking), French (Writing) Work at CBC/Radio-Canada At...

  • Digital Editor, Ici Tou.tv

    5 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Position Title: Digital Editor, ICI TOU.TV (French Services) (Telework/Hybrid) Status of Employment: Contractee Long-Term (Fixed Term) Position Language Requirement: Language Skills: Work at CBC/Radio-Canada At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are...

  • Roving Eng/efp Camera Operator

    5 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Job Family Technical and Production Primary Location Montreal Position Language Requirement French Only Language Skill Level (Reading) - Language Skill Level (Writing) - Language Skill Level (Speaking) Status of Employment Short term Work schedule(s) Part-time **Work at CBC/Radio-Canada** - At CBC/Radio-Canada, we create content that informs, entertains...

  • Flyman (On-call) (Training/relief) (French Services)

    16 hours ago

    Montréal, Canada CBCRadio-Canada Full time

    Job Family Technical and Production Primary Location Montreal Position Language Requirement French Only Language Skill Level (Reading) - Language Skill Level (Writing) - Language Skill Level (Speaking) Status of Employment Short term Work schedule(s) Part-time **Work at CBC/Radio-Canada** - At CBC/Radio-Canada, we create content that informs, entertains...

  • System Administrator

    5 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Job Family Broadcast Engineering Primary Location Montreal Position Language Requirement Bilingual (English / French) Language Skill Level (Reading) B Language Skill Level (Writing) B Language Skill Level (Speaking) B Status of Employment Permanent Work schedule(s) Full-time **Work at CBC/Radio-Canada** **Behind the scenes, but ahead of the curve:...

  • Administrative Assistant, Bilingual

    6 days ago

    Montréal, Canada Canada Life Assurance Company Full time

    **Description: - Temporary Full Time- The Administrative Support Assistant in our Disability Management Services Office (DMSO) in Montreal will be responsible for supporting the team with the day to day administrative functions for disability claimants.**What you will do** - Identify documents related to claims - Index documents to claims - Update databases...

  • Team Lead, Contract Management

    6 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Position Title: Team Lead, Contract Management (T & I) (Hybrid) Status of Employment: Temporary Long-Term (Fixed Term) Position Language Requirement: English, French Language Skills: English (Reading - B - Intermediate), English (Speaking - B - Intermediate), English (Writing - B - Intermediate), French (Reading - B - Intermediate), French (Speaking - B -...

  • Project Coordinator, Production Services, Media

    5 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Job Family Broadcast Engineering Primary Location Montreal Position Language Requirement French Only Language Skill Level (Reading) - Language Skill Level (Writing) - Language Skill Level (Speaking) Status of Employment Permanent Work schedule(s) Full-time **Work at CBC/Radio-Canada** **Behind the scenes, but ahead of the curve: help us develop the...

  • Senior Director, Broadcast Engineering

    7 days ago

    Montréal, QC, Canada CBCRadio-Canada Full time

    Position Title: Senior Director, Broadcast Engineering (T & I) (Hybrid) Temporary Long-Term (Fixed Term) Position Language Requirement: English, French Language Skills: English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing -...

  • Diversity & Inclusion Adviser, Accessibility

    5 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Job Family Human Resources Primary Location Montreal Position Language Requirement Bilingual (English / French) Language Skill Level (Reading) B Language Skill Level (Writing) B Language Skill Level (Speaking) B Status of Employment Permanent Work schedule(s) Full-time **Work at CBC/Radio-Canada** - At CBC/Radio-Canada, we create content that...

  • Manager, Audit, Risk and Compliance

    5 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Job Family Business Support Primary Location Montreal Position Language Requirement Bilingual (English / French) Language Skill Level (Reading) B Language Skill Level (Writing) B Language Skill Level (Speaking) B Status of Employment Temporary Work schedule(s) Full-time **Work at CBC/Radio-Canada** **Behind the scenes, but ahead of the curve: help...

  • Digital Editor, Paris Olympic Games

    5 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Position Title: Digital Editor, Paris Olympic Games (On-Call) (French Services) Status of Employment: Contractee Short-Term (Fixed Term) Position Language Requirement: English, French Language Skills: English (Reading - B - Intermediate), English (Speaking - B - Intermediate), English (Writing - B - Intermediate), French (Reading), French (Speaking),...

  • Diversity and Inclusion Specialist, Indigenous Unit

    7 days ago

    Montréal, Canada CBCRadio-Canada Full time

    Job Family Business Support Primary Location Montreal Position Language Requirement Bilingual (English / French) Language Skill Level (Reading) B Language Skill Level (Writing) B Language Skill Level (Speaking) B Status of Employment Permanent Work schedule(s) Full-time **Work at CBC/Radio-Canada** - At CBC/Radio-Canada, we create content that...