Weekend Housing Support Worker

1 week ago

Toronto, Canada Fred Victor Full time

**INTERNAL/EXTERNAL**

**Job Title**: Weekend Housing Support Worker
**Position Type**: Part-time, Permanent, Bargaining Unit
**Number of Positions**:1***
**Rate**: $23.20 per hour
**Vacation**:8% Vacation Pay
**Hours**:15 hours per week, Saturdays and Sundays***
**Supervisor**:Weekend Supervisor of Housing
**Posting Date**: February 27th 2024
**Application Deadline**: March 8th 2024_ _
**Location**: 145 Queen Street East, Toronto

**Why Fred Victor?**
For over 125 years, Fred Victor has been a leader in providing place and purpose to people in need in Toronto. Our
mission is to improve the health, income and housing stability of people experiencing poverty and homelessness.
We are** **committed to ending chronic homelessness. This is an ambitious and bold goal but we believe, achievable.

The 145 Queen Housing Programs works with chronically homeless tenants to access and maintain alternative
supportive housing in shared accommodation. This program aims to provide a safe space for individuals
experiencing deep poverty with a history of chronic homelessness and often the long-term effects of trauma and
substance use. The program serves tenants through a harm reduction, eviction prevention and community
engagement framework to reduce their isolation and build community through engaging programs and activities.

**Does this sound like work you want to be a part of?**
We offer a caring and collaborative environment, an opportunity to join a diverse team of caring professionals and a
chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of
opportunities to grow your career with us. Many members of the management team started in relief and front-line
roles.

**What You Will Do**:

- Work with chronically homeless tenants to access and maintain alternative supportive housing in a shared

accommodation setting.
- Utilize community development, facilitative management, and conflict resolution approaches to facilitate

supportive, co-operative living and support tenants to develop skills to live cooperatively in shared
accommodation.
- Facilitate monthly tenant meetings, plan agenda, take minutes and share to all tenants.
- Complete annual community needs assessments and create programming based on the community’s needs.
- Conduct monthly check ins and Housing Assessment tools for tenants who are not assigned to Life Skills or
- Eviction Prevention Case Managers.- Make appropriate referrals to other supports and resources as required.
- Facilitate and participate in case conferences and meetings with other workers who also provide support for the
- tenants.- Facilitate quarterly apartment meetings, introductions and conflict resolution processes. Work with individual

tenants to participate in decisions regarding housing. Facilitate, encourage and promote tenant participation in
various committees, activities and events. Actively work with tenants to address safety and security.
- More generally, support the program by answering phones, fielding tenant questions, taking work orders,

assisting with medication, giving notices, and liaising with other workers and professionals.
- Educate tenants about their tenancy responsibilities and their on-going responsibilities to maintain their

housing. Know and be conversant in the Residential Tenancies Act, and in particular, areas on non-payment of
rent and non-compliance of the tenancy agreement.
- Identify, intervene and deescalate crisis situations and work with tenants to develop crisis management skills.
- Deal with housing related issues such as behavior, social isolation, mental health, substance use and hygiene by
- encouraging tenants to problem solve and support them to access Fred Victor and community resources.- Work from trauma informed, community development, harm reduction, client centered and collaborative
- approaches.- Work as part of the Housing Team
- Work in collaboration with the hub of services offered at Fred Victor’s 145 Queen Location which also includes a

safe injection site, a transitional housing program, open-house drop-in, low-cost restaurant, mental health and
justice case management services and other community partners.
- This position requires respect for, and expertise working with, tenants who are facing mental health issues,

addictions, abuse and social isolation and who come from racially and ethnically diverse backgrounds.
**What You Bring to the Team**:

- Demonstrated understanding of the systems that cause and support homelessness, poverty, and respect for
- those realities.- Demonstrated understanding that people living on low incomes are a resource to resolve community issues and
- not the cause of the problem.- Demonstrated experience providing support within a harm reduction, restorative justice and anti-oppression
- based framework.- Strong customer service skills
- Highly developed written and oral communication skills
- Strong understanding of and experience in community

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