Account Manager, Small Business

5 months ago

Montréal, Canada TD Bank Full time

**Account Manager, Small Business (AMSB)**:

- 424309BR

**Job Category - Primary**
- Commercial Banking

**Work Location**
- 1015 Boulevard du Grand-Heron

**Employment Type**
- Regular

**City**
- Saint-Jerome

**Time Type**
- Full Time

**Province/State**
- Quebec

**Hours**
- 37.5

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**

Small Business Banking is a dynamic division within the Business Banking Portfolio at TD, with a vision to be the Official Partner of Big Dreams for Canadian small and medium-sized businesses.

We focus on building strong personal and professional relationships with our Small Business Banking clients. Our dynamic professionals are committed to support our client needs including starting a business, managing in stability and stress, growing a business and transitioning a business. Our strategy is to be Better Business Bankers, while helping to make Small Business easy and affordable for business owners in our communities. If you want to be a brand ambassador who can help strive efficiencies for the bank, then join our team and make an impactful contribution to TD and your own success.

**Job Details**

Are you known for forming long-lasting relations with your clients? Do you quantify continuous referrals from satisfied clients as a key measure of success? If so, then get on board for the position of **Account Manager, Small Business**. In this role, you will deliver a legendary customer experience, drive profitable business growth, and achieve target results. In addition, you will:

- Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that will contribute to business development opportunities.
- Build relationships with small business customers by understanding their needs and finding opportunities that enable them to provide customized information and advice the best suited for the customer.
- Liaise with Internal Branch Banking network, Commercial Banking Centers and Wealth partners to enable them in providing holistic advice and resources to support our customers.
- Keep current on emerging trends and grow knowledge of the business, and related tools and techniques; participate in knowledge transfer within the team and business unit
- Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork and ensure timely communication of issues

**Job Requirements**
- University degree and/ or relevant entry level work experience; Accounting/ Finance coursework is an asset but can also be gained through experience
- Ability to cultivate long-term client relationships and acquire new clients
- Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches
- A dynamic professional with a positive attitude and strong communications, time management, and organizational skills

**Proficiency in Other than French**
- This position requires proficiency in a language other than French to support or deal with customers who require services and support in a language other than French.

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and reco

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