Account Manager, Montreal
8 months ago
**About the Role**
The Account Manager role is a great opportunity to demonstrate your relationship management and sales skills. This role focuses on post-sales of small-to-medium-sized businesses to work efficiently and optimally with SMB merchants (not only restaurants) by deepening the relationship to increase retention as well as grow revenue and expand service. Account Managers are critical to retaining our highest-value accounts, ensuring new partners are successful on our platform, and consulting partners that have the potential to grow.
**What You'll Do**
- Relationship Management: Develop and maintain strong, long-term relationships with restaurant partners by acting as their primary point of contact.
- Growth Strategy: Collaborate with restaurant partners to create growth strategies tailored to their specific needs and goals on our platform.
- Performance Analysis: Monitor and analyze restaurant partner performance data to identify opportunities for improvement and growth.
**Basic Qualifications**
- Proven experience in account management, business development, or a similar role.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Bilingual in both English and French
**Preferred Qualifications**
- Ability to work independently and as part of a team.
- A passion for the food industry and a customer-centric mindset.
- Bachelor's degree in Business, Marketing, or a related field (preferred
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