Administrative Assistant Ii

2 weeks ago

Halifax, Canada IWK Health Centre Full time

**Company** : IWK Health**:
**Req ID**:176555
**Department/Program**:Pain Program PAEDS, Children's Surgical & Critical Care
**Location**: Halifax
**Type of Employment**:Permanent Hourly FT (100% FTE) x 1 position(s)
**Start Date**: ASAP
**Union Status**: NSGEU Off&Cler, Admin Professionals Bargaining Unit
**Compensation**: $22.894**:

- **$24.8939 /hour
**Closing Date**: March 22, 2024 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

**The Opportunity**:
Reporting to the Manager, the Administrative Assistant II provides high quality administrative, secretarial and organizational support to the direct clinical manager, staff, and other Pain Team members in the assigned area. The Administrative Assistant 2 is vital to the efficient operation and work of the Pain Team and is able to communicate effectively both verbally and in writing. Responsibilities include, but are not limited to: Attend meetings, takes and produces minutes as required; Answers telephone calls, relays messages and refers calls with follow-up as appropriate; Types/transcribes reports, correspondence, photocopy and distributes accordingly; Establishes and maintains office filing system including processing incoming/outgoing mail; Coordinates and schedules appointments, books/coordinates clinics for patients including distribution of appointment letters; provides reception and registration functions for patients and their families; Ongoing communication with the Pain Team including attending team meetings; Co-ordination of multidisciplinary appointments; Liaising with internal/external departments, hospitals and agencies regarding patient appointments; Tracking financial information. Responsible for patient referrals by notifying patients of appointments, maintaining files, and utilization of Meditech scheduling; Some clinic registration using Meditech; and other related duties as assigned. Participates in ambulatory care team discussions as required, offering input and energy into efforts at improving clinic efficiency and functioning. The Administrative Assistant II is able to function independently prioritizing and dealing with time constraints and multi-tasks without sacrificing accuracy and attention to detail. They will be supportive to the IWK Health Centre’s commitment to Family Centered Care by ensuring a welcoming environment is provided to the patients and families we serve.

**Hours of Work**:
Monday - Friday, 0700-1500 / 0800-1600

**Your Qualifications**:

- High School Diploma or GED required
- Graduate from a recognized Office Administration Program required
- Minimum 6 months related administrative assistant experience in a clinical setting required
- Previous experience working in a multidisciplinary team such as the Pain clinic environment preferred.
- Medical terminology course, preferred.
- Advanced working knowledge of Microsoft Office and database programs required.
- Experience in MEDITECH, MS Outlook and/or Internet an asset.
- Minimum keyboarding speed of 60 w.p.m. required
- Experience with patient registration an asset.
- Demonstrated organizational, analytical and interpersonal skills required.
- Demonstrated initiative and flexibility in meeting workload demands required.
- Strong communication skills, both written and oral required.
- Demonstrated ability to work with mínimal supervision.
- Ability to work within a framework of the highest confidentiality.
- Competency in other languages an asset; French, preferred.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory

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