Traffic Administrator

2 weeks ago

Concord, Canada Multimatic Full time

**Location**: Multimatic Anton Manufacturing, Concord, Ontario, Canada

**Our Company**

Multimatic Anton is a division of Multimatic Inc. and a leader in the production of engineered mechanisms for the global automotive industry. We are a full-service supplier, optimized for high-volume production, and focused on continuous improvement in all systems and processes to drive manufacturing efficiency.

**The Position**

**Facility Address**

Multimatic Anton Manufacturing
300 Basaltic Road
Concord, ON, L4K 4Y9

**Key Responsibilities and Authorities**:
Use ERP system, Customer Portals for traffic functions.
- Participate in rotating coverage for Weekends, Holidays, After Hours and Expedites.
- Cross training and back up coverage for absences and vacations.
- Customer Order Discrepancies including Cumulative.
- Responsible for Shipping Schedules by Customer.
- Communication with Supervisor and customer regarding potential/actual Short Shipments.
- Prepare accurate and timely Invoicing / Paperwork.
- Enter Customer Orders/Spot PO’s
- Responsible for accurate Cumulative Totals and reconciling differences.
- Make on time Advanced Shipping Notices (A.S.N.s).
- Create accurate Bar Code Labels/ Information and obtaining customer approval.
- Make on time and accurate response to on-line Inventory Systems (Ford ‑D.D.L.).
- Follow accurately the Filing Protocol.
- Ensure Receiving Advices are received from Customer.
- Make sure supply and tracking of Returnable Containers as well as inventory accuracy.
- Maintaining the accuracy of Customer systems (Portals) for tracking returnable containers.
- Create Voiding Invoices.
- Accurately complete the Communication Log.
- Responsible for Forecasting ‑ (Customer)
- Monitor changes and communicate any customer demand changes.
- Research and resolve customer concerns, acting as liaison between customer and Multimatic.
- Process accurate Customs Documentation including Certs, NAFTA paperwork, Import/Export paperwork
- In charge of Mailing Invoices.
- Make Payment Advices.
- Create E.D.I. Invoices (810 transaction).
- Understand and follow Customer Standards.
- Work in a safe manner at all times.
- Adopt and practice Kaizen Principles and Concepts.
- Participate in Kaizen and GEAR activities.
- Follow company and departmental Policies, Procedures, and Work Instructions as written and updated from time to time.
- Perform other duties as assigned.
- Work in compliance and conform to IATF 16949 and ISO14001 standards.

***Basic Requirements and Competencies**:

- Minimum Grade 12 or equivalent.
- One year of relevant experience in automotive customer service at Tier 1 level excellent knowledge of computers and computer software Windows, Outlook, Excel, SAP).
- Ability to successfully interact with customers, customs, and freight companies etc.
- Knowledge of NAFTA, Custom laws and regulations.
- Good clerical and organizational skills.
- Knowledge of AIAG standards.
- Knowledge of EDI systems.
- Ability to successfully interact with all levels of employees in a multicultural environment.

As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.

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