Customer Service and Service Dispatcher
Found in: Jooble CA O C2 - 6 hours ago
Our work is derived from the values which we strongly believe in Quality. As an affiliated company to the Condrain Group, Strada Aggregates has been recycling demolition by-product from roadwork sites and street improvement, recycling it for future building/construction. With 10 strategically placed yards throughout the Greater Toronto Area, Strada Aggregates provides quality products and services to every customer.
Our company is looking for a reliable Dispatcher, who is able to report to Ajax and Toronto yards in the GTA (Greater Toronto Area) as business needs require. In this role they will be responsible for delivering excellent customer service by filling orders in a safe and efficient manner and ensuring quality materials.
Weighing trucks in and out of scale house with appropriate weights;
Shipping, receiving, storing, distributing and maintaining inventories of materials;
investigating complaints and updating accounts;
Inspecting incoming disposal loads, ensuring quality of product;
Meeting all shipping requirements as specified by the customer in order to ensure 100% on time delivery;
Monitoring traffic flow within yard, enforcing yard rules, maintaining communication with yard loaders;
Maintaining inventory and ensuring accuracy in both receiving materials and shipping finished product;
Ensuring and enforcing compliance to all company, client and legislated safety policies and procedures, including monitoring dust and environmental conditions in yard and maintaining scale house;
Customer service oriented
Organizing & planning skills
Completion of college, or other business administration courses are an asset;
Clerical or sales experience may be required;
Knowledge of computers and relevant software applications: Microsoft Office, Internet;
Knowledge of customer service principles and practices;
Monday to Friday - 6:30 am – 5:30 pm; Saturday 7:00 am – 12:30pm. These hours may vary depending on the needs of the business.
Requires a moderate amount of sitting for prolonged periods of time while using the computer. The Company is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The Company is also committed to providing accommodations for people with disabilities.
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