Dispatcher - Gta Yards

2 weeks ago

Concord, Canada DEG Services Full time

**Why work for Strada Aggregates?**

Our work is derived from the values which we strongly believe in; Quality. Integrity. Teamwork. As an affiliated company to the Condrain Group, Strada Aggregates has been recycling demolition by-product from roadwork sites & street improvement, recycling it for future building/construction. With 10 strategically placed yards throughout the GTA, Strada Aggregates provides quality products & services to every customer.

**Position Summary**

Our company is looking for a Dispatch Superstar Someone who can report to various yards throughout the GTA as business needs require. In this role they will be responsible for delivering excellent customer service by filling orders in a safe & efficient manner & ensuring quality materials.

**Key Responsibilities**
- Weighing trucks in & out of scale house ;
- Shipping, receiving, storing, distributing & maintaining inventories of materials;
- Processing purchase transactions (tickets), scheduling deliveries & routes & other related activities;
- Taking customer orders, responding to enquiries & emergencies; investigating complaints & updating accounts;
- Inspecting incoming disposal loads, ensuring quality of product;
- Meeting all shipping requirements as specified by the customer to ensure 100% on time delivery;
- Monitoring traffic flow within yard, enforcing yard rules, maintaining communication with yard loaders;
- Maintaining inventory & ensuring accuracy in both receiving materials & shipping finished product;
- Reporting including daily tonnage reporting & month end reporting;
- Ensuring & enforcing compliance to all company, client & legislated safety policies & procedures, including monitoring dust & environmental conditions in yard & maintaining scale house;
- Providing accurate & timely completion of all departmental receiving & delivery reporting forms;
- Any additional duties & responsibilities as may be assigned from time to time.

**Key Competencies**
- Business perspective
- Organizational awareness
- Verbal & written communication skills
- Confidentiality
- Professional personal appearance
- Customer service oriented
- Information management
- Organizing & planning skills
- Attention to detail
- Initiative
- Reliability

**Education and Experience**
- High school diploma required;
- Completion of college, or other business administration courses an asset;
- Clerical or sales experience may be required;
- Knowledge of customer service principles & practices;
- Strong mathematical ability.

**Working Conditions**
- Operational hours: Mon to Fri - 6:30 am - 5:30 pm; Sat 7:00 am - 12:30pm. These hours may vary depending on the needs of the business.
- Insignificant physical effort. Requires a moderate amount of sitting for prolonged periods of time while using the computer. Requires moderate exposure to environmental conditions.
- Great environment to work in. We offer competitive remuneration & benefits.

**_

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