Sales Order Administrator
3 weeks ago
'''Duties'''
- Process incoming customer orders and ensure accuracy and timeliness
- Enter order details into the system with attention to detail and accuracy
- Communicate with customers to confirm order details and address any questions or concerns
- Provide exceptional customer service by promptly responding to inquiries and resolving issues
- Upsell additional products or services to customers when appropriate
- Collaborate with other departments to ensure smooth order fulfillment and delivery
- Maintain organized records of customer orders, interactions, and transactions
- Analyze order data to identify trends, opportunities for improvement, and areas of success
'''Requirements'''
- Fluent in English, both written and verbal
- Strong customer service skills with the ability to handle challenging situations professionally
- Excellent phone etiquette and communication skills
- Detail-oriented with strong data entry skills - QuickBooks Knowledge a benefit.
- Ability to analyze information and make informed decisions
- Experience in sales or upselling is preferred
- Proficient in using computer systems and software for order processing - Must have reliable vehicle ; no transit service available
**Salary**: $20.00-$22.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Employee assistance program
- Flexible schedule
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
**Experience**:
- Front desk: 5 years (preferred)
Work Location: In person
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