Surgical Office Assistant

3 weeks ago

Winnipeg, Canada Heartland Fertility Clinic Full time

**Full Job Description**

**Position Title: Surgical Office Assistant (SOA)**

**Job Status: Full Time, Monday - Friday**

**Reports to: Administrative Billing Manager and Clinic Business Operations Manager**

**About Us**:
At Heartland Fertility and Gynecology Clinic, we strive to provide support, knowledge, choices and treatment for our fertility patients, ultimately helping them achieve their goal of becoming parents. We are a busy fertility clinic, the only one in all of Manitoba. We have been helping individuals achieve their dreams of family for more than 20 years. This is your opportunity to be part of this miraculous journey.

**Your Role**:
**Responsibilities**:

- Managing the physician’s surgical schedules and templates.
- Booking all surgical procedures for patients including all aspects of the surgical process:

- Pre-Op Forms and Examination - Ensuring patients complete the pre-op requirements for surgery. Ensuring the surgical centre/hospital receives all required pre-op information in a timely and efficient manner.
- Booking of OR Slate - communication with surgical centre/hospital.
- Booking of post-op appointments
- Consistent, concise and clear communication with patients regarding all processes and timelines for all aspects of the surgical process.
- Managing the Surgical Waitlist for multiple physicians.
- Triaging and answering patients surgical inquires
- Ensuring physicians surgical slates are full.
- Managing the physicians clinic “on-call” schedule.
- Managing the residents rotation schedule in clinic.
- Assisting the Clinical Office Assistant (COA) with duties as needed
- Establishing cooperative relationships and liaising with patients, physicians and surgical centres/hospitals.
- Cleaning, sterilizing, packaging and autoclaving medical instruments.
- Assisting physicians when required.
- Coverage at the front desk if/when required.
- Completing all tasks as assigned.
- Other duties as assigned.

**Experience/Position Requirements**:

- Minimum 2 years of Surgical Slating experience required.
- Medical Office Assistant or Unit Clerk Certification Required. Previous work experience relevant to the field will be considered if no certification.
- Experience with PART and SWIM an asset.
- Knowledge of Women’s Health medical terminology.
- Experience using EChart and EHub would be an asset.
- Excellent and efficient computer, communication, and organization skills
- Experience with Accuro is required.
- Must be able to work effectively and productively both independently and as part of the Heartland team
- Ability to multi-task as needed.

**Job Types**: Full-time, Permanent

Pay: $20.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Surgical Office Assistant: 2 years (required)

**Location**:

- Winnipeg, MB R3P 0X7 (required)

Work Location: In person

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