Current jobs related to Business Support Analyst, User Readiness, Pdhis - Vancouver - PHSA
-
Junior Systems Analyst, Pdhis
7 days ago
Vancouver, Canada PHSA Full time**Junior Systems Analyst, PDHIS** Clinical & Technical Solutions Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in...
-
Systems Analyst, Clinical Solutions, Pdhis
7 days ago
Vancouver, Canada PHSA Full time**Systems Analyst, Clinical Solutions, PDHIS** Perioperative Solutions Vancouver, BC **What you’ll do** - Support system upgrades and implementations by performing tasks such as preparing all domains; implementing changes to all environments following the change control process; performing all components of testing (e.g. unit, functional, regression,...
-
Vancouver, British Columbia, Canada PHSA Full timeJob ID 2422195_pl355 Date posted 08/16/2024 Systems Analyst, Clinical Solutions, PDHIS Perioperative Solutions Vancouver, BC The Systems Analyst, Clinical Solutions reports to the Manager or designate in this professional level job that works with independence within a multi-site health care environment. The Systems Analyst develops and maintains...
-
User Support Technician
2 weeks ago
Vancouver, Canada Secure Worx AV & Automation Inc Full timeEducation: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
-
User Support Technician
1 week ago
Vancouver, Canada Visa Mondial Consulting LTD Full time**Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified...
-
User Support Technician
3 days ago
Vancouver, Canada Pentland's Prosthetic & Orthotic Services, Inc. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years - Information technology - Computer and information sciences and support services, general, other - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user...
-
User Support Technician
4 weeks ago
Vancouver, Canada HealthTab Inc. Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years **Work setting**: - Testing **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...
-
User Support Technician
4 weeks ago
Vancouver, Canada Travlink Employment Consulting and Travel Ltd. Full timeWork Term: Temporary - Work Language: English - Hours: 32 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - **Work setting**: - Consulting firm - General office - Private company, corporation or industry - Office building - ** Tasks**: -...
-
Business Analyst
1 day ago
Vancouver, Canada Spring Financial Inc. Full time**About us**: Since 2014, Spring Financial has been simplifying the lending process for millions of Canadians facing all types of financial circumstances. Spring offers a growing range of financial products and services which currently include personal loans, mortgages and secured loans - all of which are made available to Canadians without having to visit a...
-
Business Analyst and Project Support
5 days ago
Vancouver, Canada PHSA Full time**Business Analyst and Project Support** PHSA Corporate - Transformation Leadership Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement...
-
Business Analyst and Project Support
5 days ago
Vancouver, Canada PHSA Full time**Business Analyst and Project Support** PHSA Corporate Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve...
-
User Readiness Specialist
2 weeks ago
Vancouver, Canada Providence Healthcare Full time**Salary**: The salary range for this position is CAD $31.80/Hr. - CAD $45.71/Hr. Summary: What You Bring: **Education & Training**: - Bachelors Degree or Diploma in Business Administration/Management/Information Technology and/or Information Management with specialized courses in Training, plus two (2) to three (3) years of experience in software...
-
Business Analyst and Project Support
5 days ago
Vancouver, Canada PHSA Full time**Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this...
-
Vancouver, Canada Ignite Technical Resources. Full timeIntermediate Business Analyst - Contract position in Vancouver (Hybrid): On behalf of our client in **Vancouver,** **Ignite Technical Resources** is looking for an **Intermediate Business Analyst **with our client ** **for a **contract opportunity**. **Role Description**: The Business Analyst - Microsoft Modern Desktop, will leverage their experience,...
-
Business Analyst and Project Support, Bcehs
4 days ago
Vancouver, Canada PHSA Full time**Business Analyst and Project Support** BC Emergency Health Services Vancouver, BC The Business Analyst and Project Support leads the analysis and documentation of business requirements to support projects for designated programs/services. They work in close collaboration with other stakeholders to develop business systems enhancements, business...
-
Business Analyst
2 weeks ago
Vancouver, British Columbia, Canada T-Net British Columbia Full timeBusiness Analyst - IT Support ManagementJob Title: Business Analyst - IT Support ManagementJob ID: NC229661113Our client is seeking a Business Analyst for IT Support Management to join their growing team. This candidate should have strong experience in working with ITIL Service Management processes.Qualifications:- Experience with computerized quantitative...
-
User Readiness Specialist
1 week ago
Vancouver, Canada Providence Health Care Full time**Skills**: Comprehensive knowledge of policy and standards for client identity management and client registration data collection. Working knowledge of information security and confidentiality guidelines and policies such as the Freedom of Information Protection and Privacy Act. Skilled in Microsoft Office. Ability to supervise and train employees,...
-
Business Analyst
4 weeks ago
Vancouver, Canada Covenant House Vancouver Full timeAs we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date. **About Covenant House Vancouver**: Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing,...
-
User Support Technician
4 days ago
Vancouver, Canada Vorum Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 3 years to less than 5 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Willing to relocate - Help desk -...
-
Business Analyst and Project Support
2 days ago
Vancouver, Canada PHSA Full time**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.** In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s...

Business Support Analyst, User Readiness, Pdhis
4 weeks ago
**Business Support Analyst, User Readiness, PDHIS**
CST Program Management
Vancouver, BC
In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
**What you’ll do**
- Gathers detailed information from provider/user departments by methods such as interviews, environmental scanning, document reviews, business process descriptions, needs and gap analysis and workflow analysis. Validates stakeholders’ business requirements and facilitates the analysis and reporting of client information. Prepares detailed business requirements, functional specifications, and implementation plans and schedules. Refers problems and seeks work direction from Senior Business Support Analyst as required.
- Uses formal data gathering techniques to extract data from various systems, and applies appropriate methods to analyze, model, interpret, and summarize results such as performance indicators. Compiles, analyzes, and interprets large data sets from multiple sources using data visualization tools, in order to develop reports to assist with project planning, implementation, monitoring and reporting against outcomes and targets. Translates analyses into relevant, understandable, and powerful visuals. Seeks work direction from Senior Business Support Analyst as required. Presents results to leader and internal and external stakeholder groups, in collaboration with colleagues including clinical & business operations, User Readiness, IMITS and Project staff.
- Supports the coordination of User Readiness activities and day-to-day operations by methods such as maintaining training calendars and schedules, course curriculums in LearningHub, CIS training domain patient data refreshes, and drafting related staff work schedules as directed.
- Creates and updates reference materials on processes and standard operating procedures as directed, and contributes to the development of policies that support the delivery of Clinical Information System (CIS) training and access.
- Provides user troubleshooting and support for routine device, remote and software issues prior to and during education sessions such as registering for sessions, logging into training system and selecting video/audio options by providing step-by-step instructions, asking questions, fielding technical inquiries, and escalating unresolved or more complex issues according to established procedures.
- Works with external stakeholders to prepare and interpret data and reports. Provides technical guidance in data gathering and uses analytical techniques and tools to support team projects and strategic initiatives. Engages and consults with external stakeholder groups, including Health Authority representatives, to discuss and define business requirements and processes.
- Designs, develops, and maintains reports and analytical solutions by gathering business requirements, translating requirements into technical specifications and logical data model, developing corresponding database, troubleshooting errors, and deploying solutions. Writes ad-hoc queries and reports to support staff and leaders in data analysis, when required.
- Reviews, analyzes and defines current and future state business processes and contributes to the development of process requirements and specifications by generating ideas and formulating recommendations to the team. Identifies emerging new and changing needs of business and clinical users.
- Sets up meetings and training sessions by methods such as booking physical and virtual rooms, arranging for equipment and its setup, confirming with participants including trainers and trainee’s, and preparing and distributing curriculum, training material, agendas, notices, schedules plus changes and cancelations as applicable.
- Provides recommendations for process improvement and works with colleagues and leaders to evaluate alternative solutions, which most effectively meet needs while maintaining acceptable business standards.
- Attends and participates in team, departmental, and project meetings, as required. Attends training sessions and workshops, as required.
- Creates documentation templates and communicates documentation requirements to other departments or external vendors. Utilizes word processing, spreadsheet and graphics software to produce and update a variety documents including reports, training support material, correspondence and surveys from draft or instruction.
- Performs other related duties as assigned.
**What you bring**
Qualifications
- Graduation from a recognized degree or diploma program in Business, Health Administration, Health Informatics or a related discipline field, two (2) years’ recent related experience, or an equivalent combination of education, training and experienc