Supervisor, Field Service

3 weeks ago

Barrie, Canada Coca-Cola Canada Bottling Limited Full time

Facility Location
- Barrie

Work Location - Barrie, Owen Sound, Sudbury, Sault Saint Marie

**About This Opportunity**:
The Field Service Supervisor manages a staff of Equipment Service/Cooler Delivery employees responsible for the installation/service of Cold Drink Equipment. The Field Service Supervisor is responsible for overseeing daily operations: managing schedules, coaching and developing a team, performance management, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems.

In addition, to managing the direct employees the supervisor is SME liaison with internal/ external customers to respond to needs, seek feedback on performance, and creating a positive experience for the customer.

**Responsibilities**:

- P&L ownership
- Provide leadership and guidance to the Field Operations team
- Accountable for delivering the Field Service vision and strategy
- Drive employee engagement and organizational health
- Translate Company business data to monitor results
- Coaching, motivating and developing talent
- Enhance intellectual capital through training, rewarding, and retaining the Best of the Best
- Performance Management
- Improve productivity of the workforce through current technology enablement, training, process improvement and identifying best practices.
- Audits Fountain Equipment installations to ensure adherence to guidelines and policies of Coca-Cola.
- Works cross functionally with Equipment Installation Planning and Sales departments to support special projects as well as routine activities.
- Enhance customer relationships both internal and external of the company

**Qualifications**:

- High School Diploma required
- Bachelor’s Degree preferred
- 2 years supervisory experience
- Effective coaching/talent development
- Ability to analyze and interpret spreadsheets/business data
- PREFERRED REQUIREMENTS
- Bachelor’s Degree
- 5 years’ experience in Equipment Service
- Effective coaching/talent development
- Ability to analyze and interpret spreadsheets/business data
- Outlook/Excel proficiency

**About Us: Proudly Canadian and Independently Owned, We are Coke Canada**

**Important**

All offers of employment at Coca-Cola Canada Bottling Limited (“Coke Canada Bottling”) are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal clearance, employment verification, education verification and drivers abstract review. Please advise the Talent Acquisition team if you have any questions or concerns in regards to this once you are contacted for further consideration.

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