Customer Service

4 weeks ago

Oak Bluff, Canada Wildwood Transport Inc. Full time

**ARE YOU**
- **A DISPATCHER LOOKING FOR A CHANGE OF PACE?**:

- **WORKING IN SHIPPING OR LOGISTICS AND LOOKING TO JOIN A TEAM WHERE YOU HAVE ROOM TO GROW?**:

- **WORKING ELSEWHERE IN TRANSPORTATION AND EAGER TO PROGRESS TO A MORE OPERATIONAL ROLE?**:

- **A CUSTOMER SERVICE REP BUT WANT MORE RESPONSIBILITY?**

**JOIN US AT WILDWOOD TRANSPORT WHERE WE ARE BUILDING THE PREMIER OPEN DECK CARRIER IN NORTH AMERICA**

At Wildwood Transport, our team’s accomplishments are fueled by our passion. We are a humble, yet highly driven group of people that value Trust, Teamwork, and the Pursuit of Excellence.

We’re actively seeking a **CUSTOMER SERVICE & FREIGHT COORDINATOR** to enrich our team and contribute to our dynamic atmosphere

As a Customer Service & Freight Coordinator, you’ll cultivate profound relationships with customers founded on principles of honesty, transparency, and respect. Your mastery of this role will position you as a reliable transportation consultant, fully engaged within our customers’ operation, and often relied upon for sound advice. Joining our Operations team, you’ll serve as the face of our company to our trucking clientele, entrusted with delivering an unparalleled experience. Your contributions will play a pivotal role in cementing Wildwood Transport’s reputation as the premier open deck carrier in North America.

**WHAT YOU’LL BRING TO THE TABLE**:

- Hunger, initiative and determination to enact change.
- Adaptable and flexible mindset.
- Ability to communicate in an articulate and thorough manner.
- Structured and dependable, adept at discussing technical specifics.
- Familiarity with construction and agricultural equipment considered an asset.
- Trucking experience, particularly weights and dimensions considered an asset.

**WHAT YOU’LL BE DOING**:

- Working with customers to understand their requirements and book all orders
- Maintaining consistent communication with customers and overseeing each shipment from initiation to completion.
- Collaborating closely with the planner to ensure punctual deliveries and pickups.
- Ensure customer experience is aligned with our promises and commitments.
- Proactively identifying and addressing any emerging concerns.
- Actively seeking feedback and implementing necessary actions.

**WHAT WE OFFER**:

- A collaborative, passionate, innovative and adaptable team environment.
- A culture that feels like a supportive family.
- Opportunities for growth in a rapidly expanding professional company.
- Competitive compensation and benefits package.

**If this opportunity resonates with you, we encourage you to take the next step. Join us at Wildwood Transport, where your experience and skills will be valued, and your impact will be significant.**
- *CLOSING DATE FOR APPLICATIONS IS FRIDAY, SEPTEMBER 1, 2023. _WE THANK ALL WHO APPLY. ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2023-09-01

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