Licensing & Information Officer

2 weeks ago


Victoria, Canada Consumer Protection BC Full time

**Posted**:August 10, 2023

**Closing Date**:Sunday August 27, 2023, 11:59 p.m. Pacific Time

**Location**: Victoria, BC

**Term**:Full-time, permanent

**Salary Range**:$55,472.27 - $62,942.27 annually

**Hybrid**:Minimum two days per week in the office

**Consumer Protection BC** is looking for** **a Licensing & Information Officer to join our team**

**A day in the life**:
As you close your laptop, you’re grateful that a day in the life of a Licensing and Information Officer is never the same as the day before. Being involved in projects that require you to obtain, review and process specific information is of a great value to our organization. You appreciate the ability to be involved with other departments and you are grateful for the opportunity to learn something new every single day.

**Who you are**:

- A team player and excellent communicator, with a positive attitude and a desire to work cooperatively with others to achieve group and organizational goals
- A true service provider focused on identifying and serving the needs of stakeholders, with a willingness to adapt to and work effectively within a variety of diverse situations and groups or individuals

**What you will be doing**:

- Providing information and assistance to consumers and businesses as the first point of contact for Consumer Protection BC
- Contacting applicants to obtain missing and further information and searching databases to obtain current information on the status of the applicant’s business
- Calculating and collecting applicable fees and reconciling financial account information, and preparing and maintaining electronic files of documents and correspondence
- Working independently and as part of a team to carry out administrative projects and increase efficiencies

**We are looking for people who have**:

- Completion of postsecondary training in a related field and/or five years clerical/administrative support experience and/or a combination of formal training and experience.
- Experience in handling difficult customers or conflict situations.
- Watch a short video from your (potential) boss to help you decide if we are right for each other.
- Learn more about our corporate values and our perks and benefits.
- Read the “The Right Fit”, our HR & Culture blog to find out more about us and get tips to ace your interview.



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