Manager, Business Applications

2 weeks ago


Quebec City, Canada RSM US LLP Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

One of the largest Dynamics partners in North America, RSM is focused on growing our practice in Canada In recent years, RSM has been a Microsoft Partner of the Year winner in Commerce and Non-Profit. We are also proud to have achieved all six Microsoft Solution Partner designations and have been a Microsoft Dynamics Inner Circle member for over 15 years.

We are looking for a **French Bilingual **Functional Microsoft Dynamics 365 F&SC Manager **who is looking for an opportunity to advance their career and help support our growing practice You will primarily be responsible for the successful delivery of client implementation projects which includes project planning, project management, project governance (scope, schedule, budget, quality, and risks), solution architecture, and direct management of implementation teams (onshore and offshore). From requirements gathering to go-live, consulting managers work closely with the implementation team, our clients, and internal RSM support teams to ensure successful implementations. In addition, you will assist in the ongoing improvement of delivery initiatives, processes, and tool sets to further enable the future success of RSM led D365 F&SC implementations. We offer a hybrid work environment, and this role can be based in Quebec, Ontario, Vancouver, Calgary, or Edmonton.

**Responsibilities**
- Build relationships with both clients and RSM team members based on support, trust, consistency, and accountability
- Act as a career advisor to support the talent experience through attention to advisee development, performance, and personal priorities while empowering people to take ownership in their career.
- Assist with the growth and development of our North American practice through the delivery of successful projects which lead to referenceable clients
- Responsible for aligning to RSM’s delivery methodology to manage projects, teams and relationships
- Assist with design and implementation of D365 F&SC and integrations into our client’s existing or external systems required for their complete ERP implementation
- Work with the team to utilize Lifecycle Services to manage functional and technical aspects of a D365 F&SC implementation
- Work collaboratively with a team encompassing many different backgrounds and experience levels
- Ensure the management and documentation of business and system processes are captured and managed through the use of Microsoft cloud-based tools including Lifecycle Services and Azure Dev Ops
- Train key users on the core job functions
- Identify and link functional and technical requirements to deliver an end-to-end solution

**Qualifications**
- French bilingual
- 8-10 years of hands-on software implementation experience with Microsoft D365 Finance and Supply Chain or previous versions (Axapta, Dynamics AX, F&O)
- Experience in successful contribution to 5 or more Microsoft D365 F&SC implementations
- Previous project lead or manager experience with at least 3 (three) full lifecycle Microsoft D365 Finance and Supply Chain implementation projects
- Experience with Microsoft ERP methodologies or similar software implementation methodologies
- Experience with DevOps and/or Microsoft Project Plan
- Understanding of ERP software implementation project life cycles and methodologies
- Deep knowledge in core business processes such as Procure to Pay, Order to Cash, Record to Report, and Plan to Produce
- Minimum of at least 2 (two) Microsoft D365 F&SC certifications (Finance preferred)
- Demonstrated ability to take initiative and contribute to the consulting team, the client team, as well as develop strong working relationships with clients
- Relevant, hands-on work-related experience working in a consulting environment
- Desire to learn, grow and exceed both management and client expectations
- Superior organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines
- Prior experience working in retail, food and beverage, life sciences, manufacturing or business services
- Degree in Computer Science, Business, MIS, or a related field

Compensation Range: $105,000 - $175,000



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