Drug Access Facilitator

3 months ago

Toronto, Canada Michael Garron Hospital Full time

**OVERVIEW**

Reporting to the Clinical Manager, Pharmacy, the Drug Access Facilitator facilitates, coordinates and evaluates the available programs and resources to access medication reimbursement assistance for MGH patients, with a primary focus on nephrology patients. This role will be a central resource for nephrologists, nurses, social workers, and pharmacists. The incumbent will play a key role in advising patients, families, caregivers and healthcare professionals regarding medication access and reimbursement and will actively engage with government, community and private agencies that provide medication financial assistance.

**EDUCATION**
- A registered regulated healthcare professional with a bachelor’s degree in a relevant healthcare field, required.
- Registration in good standing with relevant professional college/association, required.

**QUALIFICATIONS**
- 2 years recent and related drug access facilitator/navigator professional experience preferred, in a healthcare setting.
- Recent experience working with nephrology clinic teams, nephrology pharmacy teams, and hospital pharmacy teams required
- Demonstrated experience working in electronic health record environments (CPOE, eMAR, electronic documentation, or closed loop med administration etc)[what do they do with the health record - i.e. entering data into an electronic health record and maintaining related documentation]
- Experience liaising and working with with third party payers (insurance companies, ODB) and managing online pharmacy billing, an asset
- Expert knowledge of Ontario drug reimbursement mechanisms (pharmacy-related experience)
- Strong knowledge of common hospital medications, including nephrology medications
- Ability to demonstrate MGH core service standards
- Exceptional interpersonal and communication skills
- Strong attention to detail and independent problem solving skills
- Ability to develop effective partnerships and collaborate with interprofessional teams
- Demonstrated ability to prioritize work effectively and manage competing priorities
- Good work and attendance record required
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH’s policies and practices.

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