Analyst, Loyalty

13 hours ago

Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

All referred applicants must first be submitted through Workday by a current Loblaw Colleague._

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

We are hiring an **Analyst, Loyalty & Customer Insights (12 months contract)**

Reporting to the Manager, Loyalty & Customer Insights, the Analyst will be responsible for providing objective, value-added analysis and recommendations to facilitate discussions and decisions related to high profile initiatives for Shoppers Drug Mart and Joe Fresh.

What You’ll Do:

- Extract, review and prepare data for analysis & reporting using predominately SQL
- Support marketing, category and digital teams on ad-hoc analysis and leverage customer data to deliver relevant insights to drive business strategy
- Synthesize large amounts of data from multiple sources, including customer transaction data, consumer & syndicated research, market share, and campaign results.
- Support the execution of loyalty campaigns at Shoppers Drug Mart and Joe Fresh
- Deliver weekly reporting on loyalty campaign performance, and operational KPIs
- Develop A/B testing strategy for 1 to 1 promotional campaign, and translate test results into operational targeting models

What You’ll Need:

- University degree in Business Analytics, Mathematics, Engineering, or Computer Science
- 1-2 years professional experience is an asset
- Proficient in SQL and MS Excel
- Basic knowledge of MS Access and Python is an asset
- Experience in Retail and Analtyics is an asset
- Accountable to ensure data accuracy and quality
- Ability to synthesize large amount of data into insights
- Strong business and financial acumen
- Strong attention to detail
- Strong interpersonal skills and comfortable collaborating within cross functional team

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

**Please Note**:

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