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Lobby Lounge Manager, Fairmont Pacific Rim

3 months ago

Vancouver, Canada FAIRMONT Full time

Company Description

Company Description

A modern oasis at the ocean's edge, Forbes Five-Star Fairmont Pacific Rim is the award-winning Lobby Lounge and RawBar combines the best of glamour and comfort. The internationally recognized cocktail program provides a bespoke experience inspired by world travel and the stories it tells, expertly designed by Canada’s best bartender; elevating Canada’s cocktail culture to a higher level. Indulge on inventive and rave-worthy 100 percent Ocean Wise sushi at the RawBar, while enjoying the robust live music program featuring the best of Vancouver’s contemporary music artists; creating a world-class lounge experience that delights beyond measure. Discover Fairmont Pacific Rim - and lead our award winning, world class Food & Beverage team.

**Job Description**:
**Why work for Fairmont Pacific Rim?**
- Employee benefit card offering discounted rates in Accor worldwide
- Discounted food & beverage offerings at our Vancouver sister properties
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Complimentary meals through our colleague dining program (taxes apply)
- Complimentary dry cleaning of business attire
- Access to our full benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match, Registered Retirement Savings Program (RRSP) with company contribution, and a Tax Free Savings Account (TFSA)
- Paid time off including vacation, sick days and holidays

**What you will be doing**:

- Lead, mentor and train the Lobby Lounge team to provide our guests with a flawless, meaningful and authentic luxury experience, delivered in a personal way
- Monitor inventory, operating pars and oversee plan purchasing
- Implement effective cost control measures of all food, beverage, labor and operating expenses in the Lobby Lounge by finding efficiencies and maximizing productivity
- Strategize on new products, service offerings, and upsell opportunities
- Oversee all areas of the atmosphere: includes maintenance, cleanliness, and music
- Lead the Lobby Lounge in employee engagement initiatives and action planning based on colleague feedback and engagement survey responses
- Oversee all Recruitment, Training & Development, and Performance Management of the Lobby Lounge
- Coach and develop colleagues through ongoing conversation and feedback, annual performance reviews, developmental plans, and career paths
- Host monthly departmental meetings related to hotel goals and planning, guest satisfaction, financial results, employee engagement, health & safety, employee recognition, sustainability, brand standards, etc.
- Oversee payroll and accuracy of the Lobby Lounge
- Responsible for all Health & Safety in the restaurant. Must ensure that all Health & Safety guidelines are maintained a regular audits are in place.
- Lead the team in food tastings, cocktail & wine list development and any other matters relating to the food & beverage offer.

**Qualifications**:
**Your experience and skills include**:

- Minimum 2 years' experience at Lobby Lounge or Bar General Manager levael (or equivalent) operating with full performance accountability of a successful brand operated restaurant
- Ability to work effectively and collaboratively in a demanding, multi-cultural, diverse environment within required deadlines
- Proven ability to build and maintain strong relationships with stakeholders
- Proven ability to analyze data and trends, create strategies for improvement, and take risks
- Excellent interpersonal and communications skills
- Highly organized and ability to work well under pressure with competing priorities and deadlines
- Flexibility and ability to adapt to changing priorities
- Vision and ability to lead and motivate others
- Ability to create and promote a fun working environment
- Proficient with Silverware, Micros, Avero and MS Office or similar an asset

Additional Information
**Visa Requirements**:
**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS