Front Office Manager
1 month ago
**WHY WORK FOR HILTON WHISTLER RESORT & SPA**
The Hilton Whistler Resort & Spa is the Heart and Soul of the Whistler Experience We offer our employees a fun and professional work environment with training and career advancement opportunities.
As Front Office Manager, you will receive the following benefits:
- Staff Accommodation
- Life and Leisure Program
- Extended Health Benefits
- Pension Plan
- Complementary Meal On-Shift
- Complementary On-Site Staff Parking
- 50% Discount on Food in our Food & Beverage Outlets
- Tuition Reimbursement Program
- An Unbelievable Hilton Team Member Travel Program
**PURPOSE**
Responsible for the effective and efficient operation of the Front Office department, ensuring the highest level of guest service is provided by consistently exceeding guest expectations and maximizing potential revenue, ensuring results are achieved in accordance with objectives, performance and quality standards.
**QUALIFICATIONS**
- Previous management experience in hotel Front Office
- Post-secondary education in tourism/hospitality an asset
- Excellent command of the English language - written and verbal (other languages an asset)
- Ability to guide, direct, and prioritize workload in a potentially stressful environment
- Passion for customer service and commitment to exceeding guest expectations
- Strong problem-solving and decision-making skills
- Strong multitasking abilities and attention to detail
- Knowledge of budgeting, forecasting, and inventory management
- An excellent trainer, comfortable with all levels of coaching, mentoring, and performance management
- Ability to promote the brand and act as destination ambassador
- Experience with property management systems (OnQ knowledge an asset)
- Strong administration and computer skills (Word, Outlook, Excel)
-
Front Office Manager
1 month ago
Whistler, Canada Listel Hotel Whistler Full time**Who are we?** We run a fun and dynamic operation and we’re renowned for our innovative approach to hospitality operations. We believe that harnessing our creative side, and unique ways of thinking, are what create memorable experiences for our guests, and our team members. **The role**: The Front Office Manager is responsible for leading the guest...
-
Front Office Manager
1 month ago
Whistler, British Columbia, Canada Executive Hotels Full timeAbout Executive Hotels and ResortsWe are a Vancouver-based privately owned hotel branding, management, and development company. Our primary business is the management and marketing of four-star hotels and resorts under the Executive Hotels and Resorts brand worldwide.Executive Suites Hotel & Resort, SquamishLocated in the heart of Squamish, BC, our resort...
-
Front Office Manager
1 month ago
Whistler, British Columbia, Canada Executive Hotels Full timeAbout Executive Hotels and ResortsWe are a Vancouver-based privately owned hotel branding, management, and development company. Our primary business is the management and marketing of four-star hotels and resorts under the Executive Hotels and Resorts brand worldwide.Executive Suites Hotel & Resort, SquamishLocated in the heart of Squamish, BC, our resort...
-
Front Office Manager
5 months ago
Whistler, Canada Pinnacle Hotel Whistler Full timeOverview: We are seeking a highly organized and customer-oriented individual to join our team as a Front Office Manager. As the Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional guest services. If you have a passion for hospitality and excellent communication skills, we would love to...
-
Front Office Manager
5 months ago
Whistler, Canada AccorHotel Full time**Company Description** Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's...
-
Front Office Manager
4 weeks ago
Whistler, British Columbia, Canada Executive Hotels Full timeAbout Executive Hotels and ResortsExecutive Hotels and Resorts is a Vancouver-based privately owned hotel branding, management, and development company. With a rich 25-year history and a portfolio spanning seventeen properties across North America, we lead the way for full-service boutique and plaza hotels and resorts.Our Company CultureWe pride ourselves on...
-
Front Office Manager
4 weeks ago
Whistler, British Columbia, Canada Executive Hotels Full timeAbout Executive Hotels and ResortsExecutive Hotels and Resorts is a Vancouver-based privately owned hotel branding, management, and development company. With a rich 25-year history and a portfolio spanning seventeen properties across North America, we lead the way for full-service boutique and plaza hotels and resorts.Our Company CultureWe pride ourselves on...
-
Front Office Manager
5 months ago
Whistler, Canada Summit Lodge Boutique Hotel Full time**About us**: Summit Lodge Boutique Hotel is a Top 10 Hotel in Canada as reviewed by TripAdvisor, 2021. We're a family-feel team that loves to work and play together. We're now hiring a Front Office Manager as our team moves forward in expanding globally. Our dedication and sincerity to our guests are what enables us to achieve brand loyalty and admiration....
-
Assistant Front Office Manager
7 months ago
Whistler, Canada Crystal Lodge Full timeThe Crystal Lodge in the heart of Whistler village is currently recruiting for a full-time Assistant Front Office Manager. The key purpose of this role is to work in conjunction with the Front Office Manager to lead the team in all aspects of guest relations, recruitment and performance management, and overall day to day Front Office duties. Some of the...
-
Assistant Front Office Manager
2 months ago
Whistler, British Columbia, Canada Accor Full timeJob Title: Assistant Front Office ManagerAt Fairmont Chateau Whistler, we are seeking a highly organized and results-driven Assistant Front Office Manager to join our team. As a key member of our Front Office department, you will be responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front...
-
Assistant Front Office Manager
2 months ago
Whistler, British Columbia, Canada Accor Full timeJob Title: Assistant Front Office ManagerAt Fairmont Chateau Whistler, we are seeking a highly organized and results-driven Assistant Front Office Manager to join our team. As a key member of our Front Office department, you will be responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front...
-
Assistant Front Office Manager
5 months ago
Whistler, Canada Crystal Lodge Full timeThe Crystal Lodge in the heart of Whistler village is currently recruiting for a full-time Assistant Front Office Manager. The key purpose of this role is to work in conjunction with the Front Office Manager to lead the team in all aspects of guest relations, recruitment and performance management, and overall day to day Front Office duties. Some of the...
-
Assistant Front Office Manager
5 months ago
Whistler, Canada Crystal Lodge Full timeThe Crystal Lodge in the heart of Whistler village is currently recruiting for a full-time Assistant Front Office Manager. The key purpose of this role is to work in conjunction with the Front Office Manager to lead the team in all aspects of guest relations, recruitment and performance management, and overall day to day Front Office duties. Some of the...
-
Front Office Assistant Manager
3 weeks ago
Whistler, British Columbia, Canada Accor Full timeJob SummaryWe are seeking a highly organized and results-driven Assistant Front Office Manager to join our team at Fairmont Chateau Whistler. As a key member of our Front Office team, you will be responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key ResponsibilitiesCoordinate Front...
-
Front Office Operations Manager
3 weeks ago
Whistler, British Columbia, Canada Accor Full timeJob Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...
-
Assistant Front Office Manager
2 weeks ago
Whistler, British Columbia, Canada Accor Full timeJob Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...
-
Front Office Operations Manager
3 weeks ago
Whistler, British Columbia, Canada Accor Full timeJob Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...
-
Front Office Assistant Manager
3 weeks ago
Whistler, British Columbia, Canada Accor Full timeJob Summary:The Assistant Front Office Manager is responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key Responsibilities:Coordinates Front Desk, Royal Service, and Security Departments to ensure smooth operation and guest satisfaction.Maximizes rooms revenue through Revenue...
-
Assistant Front Office Manager
5 days ago
Whistler, British Columbia, Canada Accor Full timeJob SummaryWe are seeking a highly organized and results-oriented Assistant Front Office Manager to join our team at Fairmont Chateau Whistler. As a key member of the Front Office department, you will be responsible for ensuring the highest level of guest service and maintaining standards for all positions within the Front Office.Key...
-
Asst Manager Front Desk
5 months ago
Whistler, Canada Hilton Grand Vacations Full timeAs a **Asst Manager Front Desk** you would be responsible for: - Ensures quality assurance standards of hospitality are provided to all members, owners, and guests on property and/or via telephone. - Effectively handles incidents and guests concerns in a timely and professional manner to ensure high levels of guest satisfaction. Alert management team of...