Operations Manager, Registrar’s Office

2 weeks ago

Kitchener, Canada Conestoga College Full time

**Requisition Details**:

- **Job Title**:Operations Manager, Registrar’s Office**:

- **Requisition #**:23-818**:

- **Campus**: Doon
- **Department**: Registrar's Office
- **Payband**: 11
- **Payband Range**: $88,307.00 - $110,385.00
- **Hours/Week**: 37.5
- **Posting Date**: Monday, July 10, 2023
- **Closing Date**: Monday, July 17, 2023 at 11:59 PM EST
- **Vacancy Type**: Administration - Full-time

Administrative Full-time New Position

Reporting to the Registrar, the Operations Manager is the central point of operational and administrative support for the Registrar’s Office (RO), the management team and their associated student teams and services on all campuses. The incumbent is responsible for managing, coordinating, and supporting the divisional processes, business plans, human resources, special projects, and financial management services for all the departments within the Registrar’s Office portfolio. The incumbent will also play a key role in supporting the management of complex and sensitive issues related to processes such as appeals.

**Responsibilities**:
**Operational Support**
- Coordinates and provides management support for the Registrar’s portfolio.
- Prepares draft responses and proofreads correspondence and reports on a variety of confidential and routine inquiries, complaints, and queries, including the academic appeals process.
- Develops and implements appropriate procedures, guidelines and forms as prescribed by the departments, College policy, relevant legislation, and policies.
- Prepares briefing notes, reports and summary presentations for the Registrar for submission
- Prepares for committee meetings including research and background preparation, electronic document preparation, agenda review, preparation for specific agenda items and advance notification and information gathering from direct reports when required for agenda items.
- Organizes, prepares, and maintains a schedule of various professional development and divisional activities.
- Develops and implements quality improvement processes to streamline operations within the departments.
- Tracks and maintains departmental metrics (advising contacts, student incidents and complaints, event participation, retention rates, etc.) in a central location and produces monthly reports and trend analysis when requested.

**Compliance & Budget Management**
- Assists with the preparation, management and maintenance of the central RO budget, including the convocation budget, ensuring appropriate financial targets and alerting Registrar as to any budget issues and/or anomalies
- Provides support and guidance to Associate Registrars in completing their department budgets
- Monitors the budget cycle calendar and key college planning processes to ensure compliance related to budget planning, capital submissions, strategic planning, and investment requests and coordinates timely submissions for same
- Budget management includes monitoring transactions, investigating discrepancies, approvals of all expense claims, credit card expenses, replacement costs and interdepartmental transfers, processing changes via ‘upload sheets’, and producing monthly, quarterly and year-end reports
- Ensures timely processing of cheque requisitions, expense claims and review of same for accuracy of descriptions, account number and availability of funds
- Monitors requisitions and distribution of supplies and payment of accounts
- Creates and maintains a division compliance calendar, listing all key activities and deliverables and their due dates to ensure all staff within each department are in full compliance with human resources, performance, training and similar college policy and procedure requirements

**Special Projects**
- Leads special projects assigned by the Registrar
- Conducts market research as required
- Provides leadership and direction to support staff assigned to work on the projects
- Manages project through preparing project plan, assigning and tracking of deadlines, identification of obstacles, completion of project tasks

**Internal and External Representative of the Registrar**
- Serves as back-up for the Registrar on appeal hearings and the Medical Appeal Committee
- Plan and coordinate divisional meetings and professional development events hosted by the Registrar

**Qualifications**:

- Four-year Degree in Business or Social Sciences required
- Minimum five years of relevant experience managing complex operations and/or projects is required
- Experience managing budgets
- Experience operating with a considerable degree of independence and initiative
- Excellent interpersonal, problem solving and conflict resolution skills

LI-POST

  • Manager, Client Services

    4 weeks ago

    Kitchener, Canada Conestoga College Full time

    **Requisition Details**: - **Job Title**:Manager, Client Services & Student Fees**: - **Requisition #**:23-413**: - **Campus**: Doon - **Department**: Client Services & Student Fees - **Payband**: 11 - **Payband Range**: $88,307.00 - $110,385.00 - **Hours/Week**: 37.5 - **Posting Date**: Friday, July 21, 2023 - **Closing Date**: Wednesday, August 2, 2023...

  • Admissions Officer

    2 days ago

    Kitchener, Canada Conestoga College Full time

    Requisition Details Support Staff Full-time Replacement Position (First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements) The Admissions Officer is responsible for the admissions process for all Conestoga College programs. They admit qualified...

  • Client Services Officer

    1 day ago

    Kitchener, Canada Conestoga College Full time

    **Requisition Details**: - **Job Title**:Client Services Officer**: - **Requisition #**:23-590R2**: - **Campus**: Doon - **Department**: Client Services & Student Fees - **Payband**: F - **Starting Rate**: $30.00 - **Payband Range**: $30.00 - $34.77 - **Hours/Week**: 37.5 - **Posting Date**: Friday, November 10, 2023 - **Closing Date**: Sunday, November...

  • Office Manager

    1 month ago

    Kitchener, Canada RiteBite Orthodontics Full time

    RiteBite Orthodontics is looking for a full-time Office Manager to lead our Kitchener/Waterloo area team. Canadian Orthodontic Partners provides support services to RiteBite and our national network of Orthodontic clinics. We provide an enhanced level of patient care and service experience in our clinics putting patient care above all else. Come join a team...

  • Customer Care Representative

    1 month ago

    Kitchener, Canada Conestoga College Full time

    Requisition Details **Job Title**: **Customer Care Representative** **Requisition #**: **23-144** **Campus**: Doon **Department**: Client Services & Student Fees **Starting Rate**: $24.08 **Payband Range**: $24.08 - $27.88 **Hours/Week**: 24 **Posting Date**: Friday, January 27, 2023 **Closing Date**: Sunday, February 5, 2023 at 11:59 PM...

  • Admissions Clerk

    4 weeks ago

    Kitchener, Canada Conestoga College Full time

    Requisition Details **Job Title**: **Admissions Clerk** **Requisition #**: **23-054** **Campus**: Doon **Department**: Admissions & Pathways **Payband**: E **Starting Rate**: $26.47 **Payband Range**: $26.47 - $30.69 **Hours/Week**: 35 **Posting Date**: Friday, January 6, 2023 **Closing Date**: Sunday, January 15, 2023 at 11:59 PM...

  • Chief Operating Officer

    1 month ago

    Kitchener, Canada Woodhouse Group Inc. Full time

    As our business continues to grow, we are seeking a highly motivated and experienced **Chief Operating Officer (COO) **to join our team and play a pivotal role in driving operational excellence and strategic growth at **Woodhouse Group and Woodhouse Restorations**. As the COO of our construction services and restorations business, you will be responsible...

  • Manager, Student Recruitment

    1 month ago

    Kitchener, Canada Conestoga College Full time

    Requisition Details **Job Title**: **Manager, Student Recruitment** **Requisition #**: **23-492** **Campus**: Doon **Department**: Student Recruitment **Payband**: 11 **Payband Range**: $87,433.00 - $109,292.00 **Hours/Week**: 37.5 **Posting Date**: Wednesday, April 26, 2023 **Closing Date**: Wednesday, May 3, 2023 at 11:59 PM EST **Vacancy...

  • Office Manager

    4 weeks ago

    Kitchener, Canada HM Kitchener Inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Review, evaluate and implement new administrative procedures - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of...

  • Assistant Operations Manager

    3 days ago

    Kitchener, Canada Flanagan Foodservice Full time €80,000 - €85,000

    At Flanagan Foodservice, we're more than just the biggest family-owned food distributor in Canada; we're a dynamic hub of innovation, creativity, and a shared passion for delivering exceptional service. For nearly 50 years, we've been on an exciting journey of growth and transformation. The foodservice landscape is thrilling and challenging, and as we...

  • Assistant Operations Manager

    2 days ago

    Kitchener, Canada Flanagan Foodservice Full time

    At Flanagan Foodservice, we're more than just the biggest family-owned food distributor in Canada; we're a dynamic hub of innovation, creativity, and a shared passion for delivering exceptional service. For nearly 50 years, we've been on an exciting journey of growth and transformation. The foodservice landscape is thrilling and challenging, and as we...

  • Global Initiatives Coordinator

    1 month ago

    Kitchener, Canada Conestoga College Full time

    **Requisition Details**: - **Job Title**:Global Initiatives Coordinator**: - **Requisition #**:23-115**: - **Campus**: Doon - **Department**: International and Government & Community Relations/Business, Hospitality & Culinary Arts - **Payband**: H - **Starting Rate**: $33.38 - **Payband Range**: $33.38 - $38.75 - **Hours/Week**: 35 - **Posting Date**:...

  • Warehouse Office

    1 month ago

    Kitchener, ON, Canada Flanagan Foodservice Inc. Full time

    At Flanagan Foodservice, we're more than just the biggest family-owned food distributor in Canada; we're a dynamic hub of innovation, creativity, and a shared passion for delivering exceptional service. For nearly 50 years, we've been on an exciting journey of growth and transformation. The foodservice landscape is thrilling and challenging, and...

  • Office Administrator

    16 hours ago

    Kitchener, Canada Child Witness Centre Full time

    The Office Administrator coordinates office activities and operations while providing clerical and administrative support to management. The Office Administrator works collaboratively with the Executive Director, continually look for ways to evolve and improve operational efficiency of systems and processes impacting staff and office operations. The Office...

  • Program Assistant

    2 days ago

    Kitchener, Canada Conestoga College Full time

    Requisition Details Support Staff Replacement Position (First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements) The Program Assistant provides a wide variety of comprehensive time sensitive support for the nursing and associated programming...

  • Office Administration Manager

    1 month ago

    Kitchener, Canada Eagle Sealants Inc. Full time

    **Full Job Description** **OFFICE ADMINISTRATION MANAGER** Eagle Sealants is currently seeking an Office Administration Manager for our Distribution Centre in Kitchener, Ontario. Our Office Administrative Manager is the heartbeat of our organization and the quarterback of the distribution centre. With the opportunity to interact with all Eagle Sealants’...

  • Chief Operations Officer

    5 days ago

    Kitchener, Canada MENNONITE WORLD CONFERENCE] Full time

    Job Description:Job Description Job Title: MWC Development Executive Position Reference: MWC Canada or MWC USA Accountable to: MWC Chief Development Officer Date: January 2023 Position Information ...

  • Can Operations Manager

    1 month ago

    Kitchener, Canada Interstate Batteries Full time

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's...

  • Manager, Talent

    4 weeks ago

    Kitchener, Canada Sephora Full time

    **Job ID**: 227457 **Store Name/Number**: ON-Kitchener (0554) **Address**: 2960 Kingsway Drive, Kitchener, ON N2C 1X1, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Talent & Operations, you will be responsible for managing the People and Operations aspects of a specific Sephora store...

  • Program Operations Manager

    1 month ago

    Kitchener, Canada Siemens Full time

    **Create a better tomorrow with us! Ready to explore #YourSpaceToChargeUP+?** As we stand on the cusp of a green revolution, our global society faces a critical need: the rapid transition of our mobility sector and energy grid to renewable energies. As sustainability-focused engineers and technologists at Siemens, we understand the magnitude of this...