Human Resources Manager

2 weeks ago


Hamilton, Canada Shalom Village Full time

**Manager of Human Resources**

Shalom Village is currently seeking a dedicated and experienced Human Resources and Labor Relations Leader to join our Leadership team. The Manager of Human Resources plays a crucial role in planning, organizing, directing and evaluating the human resources function for the organization. The Manager of Human Resources will develop and implement policies and procedures pertaining to human resources and labor relations. This position requires a dynamic individual who is detail oriented, organized, person centered and is able to effectively manage multiple responsibilities in a fast-paced environment.

Key responsibilities include, but are not limited to:
**Responsibilities**:

- Fostering positive labor relations through the cultivation of an interest-based relationship with union leaders, and the proactive and collaborative identification and resolution of issues.
- Plan, organize, direct and evaluate the human resources and labor relations for the organization.
- Deliver recruitment services including front end needs analysis, job postings, interviewing and making offers of employment in collaboration with the hiring leader.
- Support the development and implementation of performance management systems and practices.
- Enhancing the knowledge and effectiveness of leaders through training, mentorship and the development of supporting tools and practices.
- Developing creative interest-focused solutions to operational issues (initiatives and disputes) based on in-depth knowledge of legislation and collective agreements, as well as broad understanding of healthcare operations.
- Support the development and implementation of performance management systems and practices.
- Leading Labor Management discussions with their assigned union group(s), representing Shalom Village on policy/group grievances and facilitating the resolution of individual grievances through effective mediation and negotiation strategies and tactics along with the respective Leader.
- Developing Minutes of Settlements, Memorandum of Agreements and Letters of Understanding, as required to resolve issues and promote collaborative labor relations;
- Leading the development of collective bargaining proposals, researching and analysing trends and best practices, and actively participating in negotiation strategy and execution.
- Maintaining and enhancing expert knowledge of human resources, labor relations best practices and emerging trends and case law.
- Monitors WSIB claims and working with the appropriate Leaders to respond to the needs of the employees that maintains their and Shalom Villages integrity, trust and serves our residents.
- Promotes a culture of philanthropy.
- Performs other duties as assigned.

The successful applicant will possess the following qualifications:

- Successful completion of a Bachelor’s degree in human resources, Labor Relations, or other as acceptable to Shalom Village in conjunction with Human Resources Management Certificate.
- Minimum (3) three to five (5) years recent, related job experience.
- Certified Human Resources Leader (CHRL) preferred.
- Expert knowledge of collective agreements, labor and employment legislation.
- Expert knowledge of labor relations processes (e.g. grievance, mediation, arbitration and negotiation).
- Working knowledge of the Regulated Health Professionals Act, Personal Health Information Protection Act and Occupational Health and Safety Act.
- Expert level knowledge working with relevant legislation including Employment Standards Act (ESA), Ontario Labor Relations Act (OLRA), Ontario Human Rights Code (OHRC), Pay Equity Act (PEA).
- Broad understanding of healthcare and senior services operations across the organization to inform discussions at collective bargaining and creative solutioning of operational issues.
- Proficient knowledge of human resource principles (e.g. progressive discipline, performance management, payroll, benefits, compensation and recruitment and selection).
- Proficient computer skills, including Microsoft Office Suite.
- Demonstrated mediation and negotiation skills.
- Demonstrated conflict management skills.
- Ability to train, coach and mentor.
- Proven ability to work independently and collaborate with members of an interdisciplinary team.
- Demonstrated knowledge of and commitment to the principles of person centered care.
- Must understand or be willing to learn about the _Fixing Long Term Care Homes Act_ and Regulations.
- Thrive in a busy, collaborative, and caring environment.
- Flexibility, resilience and adaptability to changing needs and demands of the program and organization.
- Must have strong communication, leadership, organizational and interpersonal skills.

Shalom Village is committed to diversity and inclusivity. We are excited to hire people whose skills, attitude, and abilities contribute to the success of the organization and who reflect the values of our community.

**Job Types**: Full-time, Permanen



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