Front Desk Supervisor

1 week ago


Gloucester, Canada Hilton Garden Inn Ottawa Airport Full time

**Job description**

*Must have a minimum of 12-24 months of experience working at a Front Desk Agent

*Must have flexibility with work schedules, (days, evening, overnight/holidays/weekends)

*Must be willing to extend hours without notice should the need arise
- Bilingualism (French & English) an asset
- Must possess a comfort level working with various computer programs and interfaces

*Must have an energetic and positive approach and attitude to work

*Ability to respond professionally and empathically to guest concerns/complaints *Must maintain a professional and effective working relationship with all departments to ensure all departments are informed of any potential problems/situations

*Assist in training front line staff on a continuous basis

*Possess a strong commitment to deliver exceptional Guest Service.

Schedule:

- 8 hour shift
- Various shifts incl: Morning, Evening, Overnights
- Holidays
- Avail Sun-Sat

Work Location: In person

**Salary**: From $21.84 per hour

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift

Ability to commute/relocate:

- Gloucester, ON K1V 1S1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person


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